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IT Systems Support Specialist
1 week ago
Position: Systems Administrator
RBR-Technologies, a distinguished service-disabled veteran-owned information technology firm, is committed to achieving customer mission success. Our organization prides itself on the trust and confidence our clients and partners place in us. Since our inception, we have assembled a team of dedicated professionals who are passionate about delivering results. Our expertise spans various government sectors, including the Intelligence Community (IC), Department of Defense (DoD), and Defense Information Systems Agency (DISA).
We are currently seeking a skilled Systems Administrator to provide essential support to our clients.
Key Responsibilities:
- Facilitate the implementation, troubleshooting, and maintenance of IT systems.
- Oversee IT system infrastructure and related processes.
- Support daily operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.
- Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution.
- Communicate status updates to agency management and internal stakeholders.
- Assist in the dispatch of system and hardware issues, remaining engaged throughout the resolution process.
- Configure and manage UNIX and Windows operating systems, install and load operating system software, and enhance system reliability and performance.
Qualifications:
- A minimum of ten (10) years of relevant experience is required.
- A Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related field from an accredited institution is required. Alternatively, four years of additional experience may substitute for a bachelor's degree, totaling fourteen years.
- Compliance with DoD 8570 IAT Level I or higher is necessary if the position involves specific activities.
RBR-Technologies is an equal opportunity employer. We are committed to ensuring that employment decisions are based on individual capabilities and qualifications without discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This commitment applies to all aspects of employment, including recruitment, promotion, transfer, training, working conditions, compensation, benefits, and termination.
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