Medical Office Coordinator

4 weeks ago


Wilmington, Delaware, United States Virtua, Inc. Full time

Job Summary:

We are seeking a skilled Medical Office Coordinator to join our team at Virtua, Inc. This role will be responsible for performing medical office duties, including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

Key Responsibilities:

  • Answer and screen phone calls by the third ring, directing all calls to the appropriate staff member and ensuring accurate information.
  • Schedule patient appointments and register patients, updating and verifying system demographics and insurance information.
  • Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
  • Prepare referrals and obtain pre-certifications as required.
  • Train and direct office assistants at sites, including preparation of work and training schedules.

Requirements:

  • Excellent communication and customer service skills.
  • Strong multi-tasking abilities and computer literacy.
  • 1-2 years of medical office experience.
  • HS diploma or equivalent.


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