Customer Relations Associate
2 weeks ago
Position Overview:
As a key member of our team, you will be responsible for delivering exceptional client support while ensuring adherence to our service standards. Your role will involve:
- Engagement: Interacting with clients to address inquiries and provide solutions.
- Quality Assurance: Maintaining high standards in service delivery and ensuring client satisfaction.
- Collaboration: Working closely with various departments to facilitate seamless service experiences.
Key Responsibilities:
1. Provide comprehensive support to clients, addressing their needs and inquiries effectively.
2. Uphold the company’s commitment to quality service by meeting established performance metrics.
3. Collaborate with team members to enhance service processes and client interactions.
4. Maintain an in-depth understanding of company products and services to assist clients efficiently.
Qualifications:
To excel in this role, candidates should possess strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. A background in customer service or related fields is preferred.
Join us at Unum Ireland Limited and contribute to our mission of providing outstanding service to our clients.
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