Product Sales Team Supervisor
2 weeks ago
Come and immerse yourself in the beauty of the mountains. Whether you are a seasoned snow enthusiast or new to winter sports, being part of our organization allows you to explore a passion for nature while forging lasting relationships with colleagues and guests from around the globe.
About Us
With a network of over 40 resorts across three continents, you have the opportunity to engage with our team for a season or establish a long-term career.
Compensation and Benefits
From your first day, you will enjoy some of the most competitive pay rates in the industry, complimentary passes, along with free ski and snowboard lessons, a 40% discount on retail purchases, and opportunities for personal growth through our Epic Service training program, in addition to wellness benefits to support your success.
Employee Perks
- Complimentary ski passes for employees and discounted lift tickets for friends and family
- Additional discounts on lodging, dining, equipment, and transportation
- 401(k) Retirement Plan
- Employee Assistance Program
- Comprehensive training and professional development
- Referral Program
Position Overview
Service excellence is at the core of our mission at Park City Mountain, and our Product Sales Team Leaders play a crucial role in delivering this exceptional experience.
Key Responsibilities
- Stay informed about resort offerings, policies, and operations, collaborating with other departments as needed
- Oversee daily operations of product sales, including opening and closing procedures, scheduling, and sales management
- Assist in the recruitment, support, and training of product sales team members
- Evaluate and document team performance, providing constructive feedback and recognition
- Address guest inquiries, comments, and complaints, ensuring timely resolutions
- Maintain sales facilities, equipment, and inventory
- Perform other duties as assigned
Qualifications
- High School Diploma or GED Equivalent
- Minimum of 2 years' experience in customer service or ticket sales
- Willingness to work in various weather conditions
- Fluency in English is required
- Flexible availability, including nights, holidays, and weekends
- Ability to stand or sit for extended periods
- Capability to lift up to 25 lbs
The expected pay range for this position is competitive and based on various factors. Park City Mountain is an equal opportunity employer, and we welcome applicants from diverse backgrounds.
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