Sales Director

4 days ago

White Plains, New York, United States Carters Full time
About the Role

We are seeking a highly skilled Sales Manager to join our team at Carters. As a Sales Manager, you will be responsible for upholding the company's mission, vision, and values to support a high-performing team that consistently delivers top-end results.

Key Responsibilities
  • Oversee the overall productivity of the store and support the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.
  • Communicate professionally and effectively with the team, management, and associates, and regularly communicate employee concerns to the Store Manager for quick resolution.
  • Assist in hiring, actively recruit, and complete candidate application reviews to ensure open positions are filled timely, and offer consistent, in-the-moment feedback to store team members.
  • Recognize and reward exceptional performance to increase employee engagement, and partner with the Store Manager to address performance concerns of associates.
  • Maintain the Company standard of a neat, clean, and organized store, and meet and demonstrate exceptional customer service behaviors and maintain high standards throughout the store.
  • Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow-through, and perform Leader on Duty responsibilities by driving results and responding to customer concerns timely and with appropriate resolution.
Requirements
  • High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
  • Minimum of 1 year in retail store management.
  • Demonstrated customer engagement skills, strong listening, written, and oral communication skills, and ability to handle multiple tasks concurrently.
  • Basic computer skills and ability to lift 40 pounds on a regular basis, stand for long periods of time, climb up and down a ladder, and perform frequent bending, stooping, reaching, pushing, and pulling.
About Carters

Carters is the largest branded marketer in North America of apparel exclusively for babies and young children. We own the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. Our brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally, and we are committed to creating a diverse environment and being an equal opportunity employer.

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