Senior Program Coordinator

2 weeks ago


Remote, Oregon, United States American Express Global Business Travel Careers Full time

About American Express Global Business Travel:
At Amex GBT, we believe in the transformative power of travel and its ability to create positive change. Our team is dedicated to fostering an environment where collaboration and innovation thrive.

Position Overview:
We are seeking a Senior Program Manager to enhance our Product & Engineering division. This role is pivotal in addressing complex business challenges through innovative solutions, ensuring we maintain our position as a leader in corporate travel technology.

Key Responsibilities:

  • Oversee the end-to-end delivery of cross-functional initiatives involving Product & Engineering, Finance, GCO, and B2B Excellence.
  • Identify and engage relevant stakeholders, managing their expectations throughout the project lifecycle.
  • Collaborate with product and engineering teams to outline project scope, break down tasks, sequence activities, and develop comprehensive delivery plans.
  • Manage inter-team dependencies, assess risks, and address issues as they arise, validating planning assumptions.
  • Provide regular updates to stakeholders, both written and verbal, ensuring transparency and alignment.
  • Establish governance routines to maintain project momentum and accountability.
  • Define program structure, clarifying roles and responsibilities to streamline communication and prevent overlap.
  • Create and maintain project documentation and archives.
  • Act as a strategic planner for teams, focusing on 90 and 180-day planning cycles as necessary.

Qualifications:

  • BS/MS degree in Computer Science or a related technical discipline, or equivalent professional experience.
  • A minimum of 5 years in Technical Program or Product Management within a technology-focused organization, preferably in e-commerce.

Preferred Skills:

  • Knowledge of the travel industry is advantageous.
  • Exceptional problem-solving abilities, utilizing data to inform decisions.
  • Effective communication skills across various organizational levels.
  • Adept at navigating ambiguous project scopes to provide clarity.
  • Proven ability to manage multiple projects and tasks concurrently.
  • Collaborative approach to drive decision-making processes.

Work Environment:
This position offers a hybrid work model, requiring presence in Illinois.

Compensation:
The national annual base salary range for this role is between $85,000 and $170,000, reflecting the complexity of the position and the candidate's experience and skills.

Benefits:
We offer a comprehensive benefits package, including flexible benefits tailored to individual needs, travel perks, professional development opportunities, and resources to support mental and emotional well-being.

Diversity and Inclusion:
We are committed to fostering a diverse and inclusive workplace, providing equal opportunities for all applicants.

Note:
If you are passionate about our mission and believe you would be a valuable addition to our team, we encourage you to apply.



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