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Administrative Assistant

2 months ago

Charlotte, North Carolina, United States Lincoln Property Company Full time
Job Summary

Lincoln Property Company is seeking a highly organized and detail-oriented Property Assistant to provide exceptional customer service to our clients and tenants. As a Property Assistant, you will play a critical role in ensuring the smooth operation of our properties.

Key Responsibilities
  • Customer Service: Act as the first point of contact for tenants and vendors, providing timely and effective resolution to any issues or concerns.
  • Property Management: Update and maintain accurate property contact lists and emergency information.
  • Logistics: Coordinate and schedule deliveries to and from the dock area, ensuring efficient and secure handling of goods.
  • Relationship Building: Foster positive relationships with tenants, owners, and staff through excellent communication and interpersonal skills.
  • Financial Management: Process invoices properly, ensuring timely payment and accurate recording of financial transactions.
  • Work Order Management: Maintain the property work order system, including on-demand and scheduled work order input, dispatching, closing, and reporting.
  • Contract Management: Create, submit, distribute, and track vendor contracts, ensuring compliance with company policies and procedures.
  • File Management: Maintain accurate and up-to-date property files, both electronically and in hard copy format.
  • Quality Assurance: Conduct regular property inspections and reports to ensure quality assurance and efficient customer service.
  • Reporting: Assist in reviewing and compiling monthly and quarterly reports for clients and the property management team.
  • Administrative Support: Provide full administrative support, including typing, reports, filing, and distribution of correspondence.
  • Event Planning: Coordinate and assist with meetings and special events held at the property as requested.
  • Policy Management: Assist in keeping client policies and procedures up-to-date and current.
  • Supply Management: Order office and kitchen supplies as needed, ensuring efficient and cost-effective management of resources.
Requirements
  • Education: Four-year degree and 3+ years of related experience, or the equivalent combination of education and experience.
  • Real Estate Experience: Real estate experience is a strong plus.
  • Commercial Real Estate Knowledge: Familiarity with commercial real estate documents and the work order process.
  • Technical Skills: Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Interpersonal Skills: Strong interpersonal skills, with the ability to maintain professionalism in a sensitive environment.
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational skills, with attention to detail and a proven record of providing excellent customer service.