Collections Specialist

4 weeks ago


Staten Island, New York, United States OneMain Financial Full time
Job Description

At OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Branch Collections Specialist, you'll play a critical role in resolving customer delinquencies and helping them succeed in resolving their financial obligations.

Key Responsibilities:
  • Responsible for high-volume collections activities to achieve delinquency goals for an assigned branch
  • Work with customers in a consultative manner, negotiating to resolve account matters
  • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
  • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
Requirements:
  • HS Diploma/GED
Preferred:
  • Collections or Customer Service experience
  • Bilingual (language requirement per need)

As a Branch Collections Specialist, you'll have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and financial success. If you're a motivated and results-driven individual with excellent communication skills, we encourage you to apply.

OneMain Financial offers a competitive salary range of $20.00-$24.00, plus a comprehensive benefits package, including health and wellbeing options, 401(k) matching, and tuition reimbursement. We're committed to helping our team members grow and develop their careers, with opportunities for advancement and professional development.

Join our team and be part of a company that's dedicated to making a positive impact on the lives of our customers and communities.



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