Branch Collections Specialist

1 month ago


Staten Island, New York, United States OneMain Financial Full time
Job Summary

Job Title: Branch Collections Specialist

At OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Branch Collections Specialist, you'll play a critical role in resolving customer delinquencies and ensuring our customers succeed in managing their financial obligations.


Key Responsibilities
  • Contact customers to resolve account matters and negotiate repayment or settlement of account balances
  • Work with customers in a consultative manner to achieve delinquency goals for an assigned branch
  • Utilize strong negotiation skills to resolve customer delinquencies and provide excellent customer service
  • Prioritize and manage multiple responsibilities to achieve business objectives

Requirements
  • High school diploma or equivalent
  • Strong communication and negotiation skills
  • Ability to work in a fast-paced environment and meet business objectives

Preferred Qualifications
  • Collections or customer service experience
  • Bilingual or multilingual skills

Benefits
  • Competitive salary range: $20.00-$24.00
  • Additional compensation program based on individual and company performance
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) matching program
  • Tuition reimbursement
  • Paid time off and holidays

About OneMain Financial

OneMain Financial is a leading provider of nonprime consumer loans and credit products. We're committed to helping hardworking Americans achieve their financial goals and improve their financial well-being. Our team members are dedicated to providing excellent customer service and resolving customer delinquencies in a professional and respectful manner.


Why Join Our Team?

At OneMain Financial, we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members are passionate about helping customers achieve their financial goals and improving their financial well-being. If you're a motivated and customer-focused individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity.



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