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Customer Service Leader

2 months ago

Troy, New York, United States Hannaford Supermarkets Full time
{"Job Summary

We are seeking a highly skilled Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a positive shopping experience for our customers.

Key Responsibilities

* Provide exceptional customer service, resolving issues quickly and courteously
* Lead front-end and service desk/kiosk associates, assigning tasks and ensuring efficient operations
* Maintain a clean and organized store environment, adhering to company safety standards
* Monitor and report any security concerns or incidents
* Collaborate with management to achieve sales goals and improve customer satisfaction

Requirements

* Effective communication and customer service skills
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
* Strong leadership and team management skills
* Ability to meet physical demands of the role, including standing, walking, and lifting up to 50 pounds

What We Offer

* Competitive hourly rate: $24.75
* Opportunities for career growth and professional development
* Collaborative and supportive work environment
* Comprehensive benefits package, including medical, dental, and vision insurance

Equal Opportunity Employer

Hannaford Supermarkets is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

Job Requisition

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