Customer Service Representative

2 days ago


Troy, New York, United States John Ray and Sons Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work with other departments to ensure timely resolution of customer issues

Requirements:

  • High school diploma or equivalent
  • 1-2 years of customer-facing experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive hourly rate of $18.00-$20.00
  • Medical, dental, and vision benefits
  • Retirement savings plan
  • Opportunities for advancement and professional growth

We are an equal opportunity employer and are committed to a drug-free workplace.



  • Troy, New York, United States Sterling Engineering Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sterling Engineering. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries, and ensuring...


  • Troy, New York, United States John Ray and Sons Full time

    Customer Service Representative **Job Summary** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at John Ray and Sons. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other...


  • Troy, New York, United States Sterling Engineering Full time

    Job Title: Customer Service RepresentativeAt Sterling Engineering, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries, and maintaining accurate records of customer interactions.Key...


  • Troy, New York, United States Kelly Mcgrath - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Kelly McGrath - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesManage...


  • Troy, New York, United States Kelly Mcgrath - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Kelly McGrath - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...


  • Troy, New York, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a vital role in providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.Key...


  • Troy, New York, United States Kelly Mcgrath - State Farm Agent Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our insurance agency, you will play a vital role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Customer Service: Manage customer inquiries and resolve issues in...


  • Troy, New York, United States Pioneer Bank Full time

    Job Summary:The Customer Service Representative will be the first point of contact for our clients, embodying the Pioneer Bank culture and brand. This role requires providing exceptional service, executing transactions with professionalism and accuracy, and supporting the bank's vision to build a partnership with clients to meet their current needs and...


  • Troy, New York, United States State Farm Insurance Full time

    Insurance Career Opportunities at State Farm **Job Summary:** As an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, answering inquiries and resolving issues in a professional and...


  • Troy, New York, United States First Merchants Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Associate to join our team at First Merchants Bank. As a Service Associate, you will play a critical role in providing exceptional customer service, handling banking transactions, and suggesting products and services to meet the financial needs of our customers.Key...


  • Troy, New York, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers.Key Responsibilities:Provide excellent customer service, ensuring a positive shopping experience for all...


  • Troy, New York, United States John Ray and Sons Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound calls, and resolving customer issues in a timely and...


  • Troy, New York, United States Nationwide Full time

    Financial Services Representative OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Financial Services Representative. In this role, you will have the opportunity to work with a great group of people in a small office environment, providing excellent service to our clients and growing your career in the financial...


  • Troy, New York, United States The Pines at Heartwood An Assisted Living Program Full time

    Receptionist Job DescriptionWe are seeking a friendly and organized Receptionist to join our team at The Pines at Heartwood An Assisted Living Program. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing a warm and welcoming atmosphere.Key Responsibilities:Greet and assist visitors, residents, and...


  • Troy, New York, United States Nationwide Full time

    Financial Services Representative OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Financial Services Representative. This role provides a unique opportunity to gain exposure to both sales and service, working with a great team in a dynamic office environment.Key Responsibilities:Provide exceptional customer service...


  • Troy, New York, United States Trinity Health Full time

    Job Summary:Trinity Health is seeking a highly motivated and detail-oriented Environmental Services Representative to join our team. As an Environmental Services Representative, you will play a critical role in maintaining a clean, safe, and healthy environment for our patients, visitors, and staff.Key Responsibilities:Perform housekeeping duties, including...


  • Troy, New York, United States Capital District YMCA Full time

    Job OverviewCapital District YMCA is seeking a dynamic Part-Time Member Service Representative to support their team. Key ResponsibilitiesDeliver exceptional service to all members, guests, and program participants.Respond to member and guest needs, promote memberships and programs, and maintain the lobby area's cleanliness and organization.Collaborate with...


  • Troy, New York, United States New York ISO Full time

    Job DescriptionThe New York Independent System Operator (NYISO) is seeking a highly skilled Stakeholder Services Representative to join our team. As a key member of our External Affairs department, you will be responsible for providing exceptional customer service to our Market Participants, ensuring their needs are met and their inquiries are resolved in a...


  • Troy, New York, United States Trinity Health Full time

    Job Summary:Trinity Health is seeking a highly motivated and detail-oriented Environmental Services Representative to join our team. As an Environmental Services Representative, you will play a critical role in maintaining a clean, safe, and healthy environment for our patients, visitors, and staff.Key Responsibilities:Perform housekeeping duties, including...


  • Troy, New York, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderHannaford Supermarkets is seeking a highly skilled and customer-focused Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience for our customers.Key...