Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Work with other departments to ensure timely resolution of customer issues
Requirements:
- High school diploma or equivalent
- 1-2 years of customer-facing experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive hourly rate of $18.00-$20.00
- Medical, dental, and vision benefits
- Retirement savings plan
- Opportunities for advancement and professional growth
We are an equal opportunity employer and are committed to a drug-free workplace.
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