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Parts Sales Representative

2 months ago

Branford, Connecticut, United States Black Rock Truck Group Inc Full time
Job Overview

Black Rock Truck Group Inc is seeking a highly motivated and customer-focused Parts Counter Sales Associate to join their team.

We are looking for a sales professional with a background in customer service and parts sales who can interact with a diverse range of customers within the industry.

  • Assist customers in locating parts using various programs and applications.
  • Keep customers informed about their orders and coordinate deliveries and pickups.
  • Ensure all assigned tasks are completed on time during shifts.
  • Adhere to company policies and procedures for loss prevention.
  • Maintain store appearance and follow merchandising standards.
  • Restock merchandise and maintain organized displays.
  • Address customer concerns and internal matters with managers.
  • Continually improve customer service skills.
  • Offer customers honest and helpful advice on product selection.

Key Responsibilities:

  • Provide exceptional customer service and support.
  • Process customer orders and resolve any issues that may arise.
  • Collaborate with colleagues to achieve sales goals and objectives.
  • Stay up-to-date with industry trends and product knowledge.
  • Contribute to a positive and productive work environment.

Requirements:

  • Bachelor's degree or equivalent in a related field.
  • Minimum of 2 years experience in parts sales or a related field.
  • Proficiency in computer programs and applications.
  • Basic knowledge of automotive parts.
  • Strong communication and decision-making abilities.
  • Ability to lift, load, and transport merchandise.
  • Fluency in multiple languages is a plus.

What We Offer:

  • A competitive base salary and commission structure.
  • A comprehensive benefits package.
  • Opportunities for professional growth and development.