Customer Service Representative
1 week ago
We are seeking a skilled Customer Service Representative to join our team at A.R. Mazzotta's busy retail distribution center in the Branford area. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through our call center.
Key Responsibilities- Provide timely and effective customer service through phone and other communication channels.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Work collaboratively with our team to achieve sales and customer satisfaction goals.
- Participate in ongoing training and development to improve customer service skills and knowledge of our products and services.
- Previous experience working in a high-volume call center environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Flexibility to work a variety of shifts, including evenings and weekends.
- A competitive hourly rate of $17.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Recognition and rewards for outstanding performance.
A.R. Mazzotta is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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