Membership Services Representative

1 month ago


Branford, Connecticut, United States Central Connecticut Coast YMCA Full time
Membership Services Representative

This role is a vital part of the Central Connecticut Coast YMCA team, supporting the organization's mission and work as a leading nonprofit, charitable organization. The Membership Services Representative maintains a welcoming and inclusive atmosphere that respects and values all individuals. The representative responds to member and guest needs, promoting memberships and programs while providing direct instruction and ensuring the well-being of participants in accordance with YMCA of the USA guidelines and association policies.

Key Responsibilities:
  • Model the YMCA core values of caring, honesty, respect, and responsibility with members, colleagues, guests, volunteers, and vendors.
  • Develop and maintain positive relationships with volunteers, members, program participants, and colleagues at all levels of the organization, helping members connect with each other and the YMCA.
  • Provide excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention and maintaining cleanliness and organization of the lobby area.
  • Conduct interviews and/or tours responsive to the needs of prospective members, selling memberships and promoting programs.
  • Maintain physical presence, remain alert at all times while on duty, and maintain constant visual attention to members and surroundings.
  • Ambassador of all YMCA programs with a focus on Membership and member engagement, fostering loyalty among those served.
  • Follow and enforce all Membership guidelines, including those pertaining to health and safety, member information, cash handling, sales, forms, records, reports, and staff expectations required by the YMCA and the state health department code.
  • Know, follow, and enforce all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures, and those for the prevention of child abuse.
  • Attend all mandatory meetings and trainings.
Requirements:
  • High school graduate or equivalent preferred.
  • Previous customer service, sales, or related experience preferred.
  • Remain calm and objective when under pressure or when challenged by others.
  • Effective communication skills necessary to inform, counsel, motivate, and support members.
  • Excellent interpersonal and problem-solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Basic knowledge of computers.
  • Must be observant, safety-conscious, and able to react calmly and quickly in an emergency.
  • Able to work flexible schedules.
  • Must obtain YMCA Member Service Trainings within 60 days of employment.
  • Must complete Emergency Oxygen Administration Certification within the first 90 days of employment.
  • Must hold and maintain CPR, AED, and First Aid certifications prior to employment.


  • Branford, Connecticut, United States Midas Full time

    At Midas, we are dedicated to delivering exceptional service to our customers. As a Customer Service Representative, you will be responsible for providing top-notch customer service, listening to and consulting with customers, and following up on services requested. You will also be responsible for delivering and discussing pricing estimates with customers,...


  • Branford, Connecticut, United States Meineke Car Care Center Full time

    At Meineke Car Care Center, we are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers, and driving sales growth.Key Responsibilities:Provide top-notch...


  • Branford, Connecticut, United States Big Y Foods, Inc. Full time

    Customer Service ExcellenceAt Big Y Foods, Inc., we strive to provide World Class customer service and a pleasant shopping experience. As a key member of our team, you will be responsible for ensuring our customers receive exceptional service. Your duties will include:Bagging groceries and retrieving carriagesReturning items to the back shop and performing...


  • Branford, Connecticut, United States Craig Tracz - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, identifying their insurance needs, and providing tailored solutions to meet those needs.Key...

  • Server Representative

    4 weeks ago


    Branford, Connecticut, United States Eli's Restaurant Group Full time

    Server Position OverviewEli's Restaurant Group is seeking a skilled Server to join our team. As a Server, you will be the representative of our restaurant to guests, guiding them through the Eli's experience.Key ResponsibilitiesProvide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times.Oversee and guide guest's complete...


  • Branford, Connecticut, United States Yanmar America Corp Full time

    Job Summary:As an HVAC Dispatcher with Yanmar America Corp, you will play a critical role in coordinating and scheduling HVAC service calls, installations, and maintenance. This position involves managing service requests, optimizing technician routes, and providing exceptional customer service and follow through.Key Responsibilities:Answer customer calls...


  • Branford, Connecticut, United States Mill Pond Veterinary Hospital Full time

    Job OpportunityMill Pond Veterinary Hospital in Branford, CT is seeking a full-time Veterinarian to join our team. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.We are committed to providing exceptional care and service to our clients and their pets.About UsWe practice modern medicine and strive to provide...


  • Branford, Connecticut, United States Amplify Recruiting Full time

    Job DescriptionWe are seeking a highly skilled Business Development Manager to join our team at Amplify Recruiting. The ideal candidate will have a proven track record in business development, sales, and marketing, with a strong understanding of the consulting engineering industry.Key Responsibilities:Develop and execute strategies to win new projects and...

  • Physician Assistant

    1 month ago


    Branford, Connecticut, United States Comprehensive Rehab Consultants Full time

    Unlock Your Potential in Post-Acute CareAt Comprehensive Rehab Consultants, we're revolutionizing the way skilled nursing facility (SNF) care is delivered. As a Physiatry Clinician, you'll play a vital role in enhancing and restoring functional ability and quality of life for patients with physical impairments and disabilities.Key Responsibilities:Provide...


  • Branford, Connecticut, United States ViiV Healthcare Full time

    Job SummaryViiV Healthcare is seeking a highly skilled Scientific Leader to join our Discovery DMPK team based in Branford, CT. As a DMPK Project Specialist, you will play a critical role in discovering new medicines for the treatment, prevention, and cure of HIV.Key ResponsibilitiesDrive the DMPK strategy for multiple Drug Discovery stage projects from...


  • North Branford, Connecticut, United States Maxwell Group, Inc. Full time

    Job Title: Transportation Leader/DirectorAt Maxwell Group, Inc., we are seeking a highly skilled and experienced Transportation Leader/Director to join our team. As a key member of our operations team, you will be responsible for directing and implementing automotive transportation schedules for residents at all levels of care within our campus...


  • North Branford, Connecticut, United States Senior Living Communities Full time

    Job Title: Porter - Part Time Every Other WeekendSenior Living Communities is seeking a skilled Porter to join our team on a part-time basis, working every other weekend. As a Porter, you will be responsible for assisting maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at our community.Key...


  • North Branford, Connecticut, United States Maxwell Group, Inc. Full time

    Job Summary:As a Utility Aide/Dishwasher at Maxwell Group, Inc., you will play a vital role in supporting the dining functions of our campus. This position involves providing various services in the areas of food preparation, dishwashing, sanitation, and the receiving and storage of supplies under the supervision of the Executive Chef/Director of Dining...


  • North Branford, Connecticut, United States Senior Living Communities Full time

    At Senior Living Communities, we are dedicated to providing exceptional care and services to our residents. As a Housekeeper - Part Time, you will play a vital role in maintaining the cleanliness and sanitation of our community.Job Summary: We are seeking a reliable and detail-oriented Housekeeper to join our team. The successful candidate will be...


  • Branford, United States Central Connecticut Coast YMCA Full time

    Description This position supports the mission and work of the Y, a leading nonprofit, charitable organization. The Member Services Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs. The Member Services...


  • Branford, Florida, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service to our valued customers. Your key responsibilities will include greeting customers, assisting them with merchandise selection, and completing cash register transactions accurately and efficiently. You...

  • Retail Representative

    3 weeks ago


    North Branford, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales.When you join the SAS Retail Services’ team as a Retail Merchandiser...

  • Retail Representative

    4 weeks ago


    North Branford, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services team as a Retail Merchandiser...

  • Sales Representative

    4 weeks ago


    Branford, CT, United States Cintas Full time

    Requisition Number: 182876 Job Description Cintas is seeking a Sales Representative - Facility Services to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives...


  • Branford, CT, United States Cintas Full time

    Requisition Number: 183034 Job Description Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor...

  • Associate Attorney

    3 weeks ago


    Branford, United States Stealth Full time

    A well-established law firm in Branford, CT, is seeking an experienced Insurance Defense Associate Attorney to join our team. This hybrid role offers the opportunity to work with a collaborative group handling a range of complex insurance defense matters. The ideal candidate will bring a strong background in insurance defense litigation and be motivated to...

  • Sales Representative

    3 weeks ago


    Branford, CT, United States Cintas Full time

    Requisition Number: 182877 Job Description Cintas is seeking a Sales Representative - Uniform to focus on new business-to-business account development in our Uniform Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport...

  • Server

    6 months ago


    Branford, United States Eli's Restaurant Group Full time

    Join the Eli's Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. Eli's Servers are the...


  • North Branford, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors.We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...


  • North Branford, United States Maxwell Group, Inc. Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors.We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...


  • North Branford, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors.We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...


  • North Branford, United States Maxwell Group, Inc. Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors.We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...


  • North Branford, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors.We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...


  • North Branford, United States Maxwell Group Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors.We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...

  • Phlebotomist Floater

    9 hours ago


    Branford, United States Synectics Inc Full time

    Job DescriptionJob DescriptionJob Description:The Phlebotomist III- Float represents the face of our company to patients who come to both as part of their health routine or for insights into life-defining health decisions.The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following...


  • North Branford, United States Senior Living Communities Full time

    Now offering a $2,000 sign on bonus for Full Time and $1,000 sign on bonus for Part Time new hires.Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the...


  • North Branford, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are ordinary people doing extraordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...

  • Driver

    3 weeks ago


    North Branford, United States Maxwell Group, Inc. Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...

  • Driver

    4 weeks ago


    North Branford, United States Senior Living Communities Full time

    Find your new career with a team of HEROES, who are extraordinary people doing ordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Evergreen Woods is certified as a Great...