Executive Director of Advancement Services

4 weeks ago


New Haven, Connecticut, United States Yale School of Medicine Full time
Job Summary

The Executive Director of Advancement Services is a senior member of the Alumni Engagement and Development (AED) team, responsible for the office's operational infrastructure in support of fundraising success and meaningful constituent engagement. This position reports to the Associate Dean for Alumni Engagement and Development.

Key Responsibilities
  • Provides vision, leadership, and oversight to AED's operations infrastructure (Data Reporting and Analytics, Gift Administration, Strategic Alumni Communications, and Stewardship) to maximize fundraising impact, growth, and constituent engagement.
  • Sets goals and annual operating plans for Data Reporting and Analytics, Gift Administration, Strategic Alumni Communications, and Stewardship that align with individual and institutional giving and alumni engagement priorities.
  • Supervises Gift Administration, ensuring appropriate policies and procedures for donor, gift and fund record management and appropriate policies and guidelines for gift acceptance and compliance with University and School guidelines.
  • Supervises Data Reporting and Analytics, ensuring coordination and optimization of data entry and maintenance projects, maximization of Yale University's CRM (Hopper), the AED dashboards, and optimal deployment of reporting and analytics.
  • Oversees the growth, maintenance, and enhancement of AED's technological proficiency and tools. Maximize use of technologies to streamline operational processes. Optimize development systems and ensure the ability to generate useful and timely standing and ad hoc reports.
  • Supervises Stewardship, ensuring the following: appropriate policies and procedures for stewardship of gifts and endowed funds that uphold donor intent and the highest ethical standards; maintenance and enhancement of systems that track timely and accurate documentation of stewardship and engagement efforts. Oversee the information gathering and production of stewardship reports and acknowledgement of donors. The stewardship program should be systematized yet allow for creativity and customization in execution.
  • Enhances internal systems and processes to support an office-wide culture of philanthropy, collaboration, and continuous improvement.
  • Works closely with the Advancement Services team to prepare operational and financial reports and analyses for internal and external distribution.

The successful candidate will be a positive, responsive, collaborative, strategic, and intellectually curious/broad thinker who has a demonstrated track record of driving meaningful donor recognition, strategic communications, gift administration, and effective data management and business analytics for informed decision-making.


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