Patient Services Associate

2 weeks ago


Lubbock, Texas, United States Providence Service Full time
About the Role

We are seeking a highly skilled and compassionate Associate Patient Services Specialist to join our team at Covenant Medical Group. As a key member of our patient access team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Assist patients during the registration and arrival process for scheduled and unscheduled visits
  • Collect accurate demographic information, insurance information, and patient liability (if known) at the time of service
  • Perform financial clearance functions on assigned scheduled accounts during registration
  • Provide basic customer service and greet patients in a professional, friendly, and respectful manner
Requirements
  • 2 years of registration experience
  • Experience with Epic system
Why Work with Us?

At Providence, we are committed to providing a supportive and inclusive work environment that allows our caregivers to thrive. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more.

About Providence

Providence is a comprehensive health care organization serving more than 50 hospitals, over 1,000 clinics, and a full range of health and social services across seven states. We are dedicated to serving the poor and vulnerable, and we are proud to be an Equal Opportunity Employer.



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