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Senior Director of Stadiums and Arenas Operations
2 months ago
We are seeking a highly experienced and skilled professional to join our team as the Senior Director of Stadiums and Arenas Operations. This is a key leadership position that will be responsible for overseeing the planning, execution, and management of live events within stadiums and arenas across North America.
Key Responsibilities- Develop and implement a long-term strategy for the Stadiums and Arenas Business Unit, in collaboration with senior management.
- Oversee multiple disciplines, including Account Management, Client Services, Ticketing Strategy, and Sales, to ensure efficient and effective inter-departmental processes.
- Provide direction and oversight for Stadiums and Arenas leadership staff, ensuring the delivery of contract deliverables and business growth for clients.
- Guide the Stadiums and Arenas strategy for AXS by improving Account Management, Client Services, Sales, Marketing, Implementation, and Ticketing Strategy to maximize client satisfaction while protecting AXS business interests.
- Manage annual budgets, monitor and approve revenues and expenditures, and ensure that departments are properly staffed.
- Negotiate financial deals with venues and promoters, participate in pitch meetings with the Sales team, and represent AXS as an industry expert at conferences and industry meetings.
- Advise Stadium and Arenas leadership on client quarterly business review execution, network and build relationships with agents, artist management, promoters, venue managers, and other potential clients, and maintain current client relationships.
- Travel to cover road shows, conferences, events, festivals, and seek new clients, projects, and partners.
- BA/BS Degree (4-year) in Business, Marketing, Communications, or related field.
- 10+ years of hands-on experience in the planning, execution, and management of live events within stadiums and arenas, including concerts, sporting events, exhibitions, and other entertainment programs.
- 6+ years of experience developing and managing senior staff, ensuring proper staffing of departments, overseeing the hiring process, and facilitating employee growth and development.
- 6+ years of experience in managing multi-million-dollar budgets related to stadium and arena operations, including revenue generation, cost control, and financial forecasting.
- Experience overseeing ticketing operations, pricing strategies, and revenue optimization for events within stadiums and arenas.
- Experience negotiating contracts and agreements to enhance operational efficiency and revenue generation.
- Working knowledge and experience with key aspects of the event planning process with agents, promoters, venues, and ticketing.
- Proven success in senior management working for a promoter, agent, venue, ticketing company, or related business.
- Proven leadership qualities and organizational skills; ability to manage and motivate sales staff to achieve departmental and organizational goals.
- Established relationships with venues, agents, managers, and promoters.
- Superior written, verbal, organizational, and negotiating skills; creative conceptualization.
- Extremely well-organized with the ability to multi-task effectively and work under extremely tight deadlines.
- A strong work ethic with the ability to work with equally strong personalities.
- Ability and willingness to work long hours and travel, including weekends and holidays as needed.
- Demonstrated success in negotiating complex financial deals with venues and promoters, actively participating in pitch meetings with the Sales team to secure profitable deal structures.
- Comprehensive knowledge of the live event industry, including industry trends, customer preferences, and emerging technologies.
- Proficiency in financial analysis, budget planning, and resource allocation to optimize financial performance.
- Ability to adapt strategies to address evolving industry dynamics and market trends, actively involving senior management in the strategic planning process.
- Proven ability to inspire and mentor a diverse team of professionals within the live event domain.