Senior Retail Manager

18 hours ago


California, Missouri, United States Apple Full time
Senior Manager Role at Apple

As a Senior Manager at Apple, you will lead the staff and operations of one or more store areas, driving results that create a high-performing work environment. You will guide other leaders to inspire top performance from their teams, monitor multiple lines of business within the store, and collaborate with corporate business partners to report results.

Key Responsibilities
  • Lead sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus.
  • Coach and encourage staff with clear communications, fostering growth and development.
  • Develop strong relationships across teams and with customers, enhancing loyalty for Apple products and services.
  • Collaborate with the store leadership team to develop strategic plans across multiple business groups, improving processes and surpassing standards.
Requirements
  • Demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
  • Ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results.
  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment.
  • Fluency in English (both written and spoken) and the local language, with multilingual ability a plus.
What We Offer

As a Senior Manager at Apple, you will have the opportunity to work in a dynamic and evolving business, leading a team of talented individuals and driving results that create a high-performing work environment. We offer a competitive salary and benefits package, as well as opportunities for growth and development.



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