Workplace Experience Coordinator

1 day ago


Menlo Park, California, United States Latham & Watkins Full time
About Latham & Watkins

Latham & Watkins is a leading global law firm known for its commitment to excellence and innovation. Our success is built on a foundation of talented individuals who share our values of respect, collaboration, and a passion for delivering exceptional results.

The Role

We are seeking a highly skilled and experienced Workplace Experience Host to join our team in our Silicon Valley office. As a key member of our Workplace Experience team, you will be responsible for providing a warm and welcoming experience for our clients, guests, and colleagues.

Key Responsibilities
  • Front Desk Support
    • Welcome and register visitors, coordinating with building security and administration as needed
    • Answer all calls and inquiries at the front desk
  • Daily Workflow Support
    • Anticipate internal and external guest needs by understanding in-office services and work areas
    • Build and maintain guest profiles to tailor support
    • Execute processes and strategies for in-person client support using our Workplace Experience technology tools
  • Conference Center and Meeting Support
    • Coordinate internal and external office events in accordance with local responsibilities
    • Provide exceptional support for client meetings and events, including setup, presentation, and breakdown
    • Protect and maintain confidential and sensitive information
Requirements
  • A high school diploma or equivalent
  • A minimum of two years of hospitality or customer service management experience
What We Offer

We offer a comprehensive benefits package, including healthcare, life and disability insurance, a generous 401(k) plan, and a range of well-being programs. Our employees also enjoy access to professional development opportunities, employee discounts, and a supportive network of colleagues.

Latham & Watkins is committed to diversity, equal opportunity, and sustainability. We strive to create an inclusive and welcoming environment for all employees and clients.



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