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Medical Office Coordinator

2 months ago

Menlo Park, California, United States Crossover Health Full time

About Crossover Health

Crossover Health is a pioneering healthcare organization that is revolutionizing the way healthcare is delivered. Our team-based medical group is dedicated to providing exceptional patient care and promoting a culture of wellness and prevention.

Job Summary

The Medical Assistant role at Crossover Health is a critical position that requires a high level of professionalism, attention to detail, and excellent communication skills. As a Medical Assistant, you will be responsible for providing exceptional patient care and ensuring that our guests receive a world-class experience.

Key Responsibilities

  • Provide exceptional patient care and hospitality, ensuring that guests feel welcome and supported throughout their visit.
  • Take medical histories, measure patient vitals, and obtain pertinent information to assist clinicians with patient care.
  • Handle inventory, orders, and replenish medical supplies and materials.
  • Administer medications, including injections, within the scope of practice.
  • Manage multi-phone line systems, professionally answering calls, scheduling appointments, and responding to emails.
  • Perform other duties as assigned by management.

Requirements

  • Graduate of an accredited medical assistant or surgical technician program.
  • Minimum of 2 years comparable clinical back office medical assistant experience.
  • BLS (Basic Life Support) certification required.

Preferred Qualifications

  • Excellent computer skills and familiarity with Microsoft products.
  • Reading, writing, and excellent oral proficiency in the English language.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Proven organizational skills, great interpersonal skills, and ability to work as a key team member.
  • Comfort and efficiency with multi-tasking, issue resolution, and conflict management.

Physical Job Requirements

  • May require standing, walking, and sitting for extended amounts of time.
  • Occasionally lift and carry items weighing up to 50 lbs.
  • Manual and finger dexterity and hand-eye coordination.
  • Includes full range of body motion, including potential handling and lifting of patients.
  • Requires corrected vision, hearing, and speech within normal ranges.

Crossover Health is an equal opportunity employer and is committed to diversity and inclusion in the workplace.