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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Specialist to join our team at Global Channel Management.
Key Responsibilities:
- Provide exceptional customer service to our accounts via phone, email, or chat.
- Process orders efficiently and accurately from phone calls or emails.
- Complete reports as assigned and demonstrate 100% follow-through in every commitment.
- Effectively communicate additional promotions and services we offer.
- Process customer orders in a courteous, efficient, timely manner with minimal errors.
Requirements:
- 1+ years of customer service or call center experience.
- Ability to type at least 35 wpm and 10-key by touch.
- Excellent communication skills and ability to multitask.
- Availability to work 6-3pm or 7-4pm PT.
- Onsite work required.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
