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Customer Service Representative

4 weeks ago

Grants Pass, Oregon, United States U-Haul Full time
Customer Service Representative

Are you looking for a career that involves helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work with customers to provide exceptional service and ensure that they have a positive experience with U-Haul. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment, answering customer questions, and preparing rental invoices. If you are a people person and enjoy helping others, this could be the perfect opportunity for you.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use smartphone-based technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment
  • Answer customer questions
  • Prepare rental invoices

Requirements:
  • Valid driver's license
  • High school diploma or equivalent

Work Environment:

This role involves moderate risks or discomforts, such as working around moving parts or machines, and may require the use of protective clothing or gear. You will be required to work in a fast-paced environment and be able to lift and move equipment weighing up to 50 pounds. If you are able to work in a dynamic environment and are willing to learn and grow with our company, we encourage you to apply.

Benefits:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program