Customer Retention Specialist in Automotive Sales

2 weeks ago


Bronx, New York, United States BRAM Auto Group Full time

BRAM Auto Group stands as a leading family-owned enterprise in the Tri-State region, proudly serving clients in New York and New Jersey for over five decades.

As a distinguished automotive management organization, BRAM operates 12 state-of-the-art dealership locations, representing esteemed brands such as Lexus, Cadillac, Honda, Toyota, Jeep, Chrysler, and Hyundai.

We are on the lookout for skilled, detail-oriented, and committed professionals to join our team and contribute to the ongoing success of our franchise.

If you possess a personable demeanor, high energy, and strong integrity, this position offers an excellent opportunity to advance your career in the automotive sector.

We are currently seeking an experienced Customer Retention Specialist for our Sales department.

The primary responsibility of the Customer Retention Specialist is to enhance vehicle sales and maintain relationships with existing clients within our CRM/DMS database.


Key Responsibilities Include:
  • Managing a current portfolio of previous sales within the dealership
  • Mining data from the CRM/DMS database for lease, cash, and finance customers
  • Adhering to established sales guidelines
  • Following company safety protocols and safeguards
  • Previous experience in customer retention sales is preferred

Qualifications:
  • Strong computer and communication skills
  • Comprehensive medical, dental, and vision benefits
  • Opportunities for professional growth

We welcome qualified applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.


Job Type:
Full-time

Compensation: $00 per hour plus commission

Experience:
Retention Sales: 2 years (Preferred)

Language:
Spanish (Preferred)

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