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Customer Service Representative

2 months ago

Bronx, New York, United States Hielly Martinez - State Farm Agent Full time
About the Role

We are seeking a highly motivated and sales-driven Customer Service Representative to join our team at Hielly Martinez - State Farm Agent. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services.

Key Responsibilities
  • Lead Generation and Management: Develop and implement strategies to generate new leads and manage existing relationships with customers.
  • Customer Needs Assessment: Identify customer needs and preferences to market relevant products and services.
  • Sales and Marketing: Work with the agent to establish and meet marketing goals, and maintain a strong work ethic with a total commitment to success each and every day.
  • Team Collaboration: Work alongside our agency's team to ensure successful long-lasting customer relations.
Requirements
  • Sales Experience: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Successful Track Record: Successful track record of meeting sales goals/quotas preferred.
  • Customer Relations: Ability to effectively relate to a customer.
  • License: Property & Casualty license (must have or be able to obtain).
Benefits
  • Competitive Salary and Commission: Salary plus commission/bonus.
  • Paid Time Off: Paid time off (vacation and personal/sick days).
  • Health Benefits: Health benefits.
  • Profit Sharing: Profit sharing.
  • Growth Opportunities: Growth potential/Opportunity for advancement within my office.
  • Licensing Reimbursement: Licensing reimbursement after 3 months.
  • Signing Bonus: Signing bonus for pre-licensed professionals.