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Client Service Representative

2 months ago


New York, New York, United States Madison Reed Hair Color Bar Full time
About the Role

At Madison Reed Hair Color Bar, we are seeking a highly skilled and customer-focused Client Service Representative to join our team. As a Client Service Representative, you will be the face of our Hair Color Bar, providing a seamless guest experience from arrival to departure.

Key Responsibilities
  • Provide exceptional customer service, ensuring a smooth and welcoming experience for all guests.
  • Act as a brand ambassador, educating guests about Madison Reed products and services.
  • Contribute to achieving monthly sales goals and key performance indicators.
  • Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, and inventory management.
  • Drive Hair Color Bar revenue through upselling and cross-selling services and products.
Requirements
  • Entry-level experience in customer service or retail sales.
  • Effective communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical stamina to stand for long periods and lift up to 10 pounds.
What We Offer
  • A competitive hourly rate, with opportunities for commissions and tips.
  • A comprehensive training program to develop your skills and knowledge.
  • A dynamic and supportive work environment.
About Madison Reed Hair Color Bar

Madison Reed Hair Color Bar is a leading provider of hair color services, committed to delivering exceptional guest experiences and promoting a culture of inclusivity and respect. We are proud to be an Equal Opportunity Employer and welcome applications from diverse candidates.