Medical Receptionist
2 weeks ago
Cedars-Sinai is a leader in providing high-quality healthcare services, encompassing primary care, specialized medicine, and research. Since its inception in 1902, the organization has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching, and community service.
About Us
Cedars-Sinai is dedicated to delivering coordinated, compassionate healthcare that improves the lives of people throughout Los Angeles and beyond. The medical network serves individuals near where they live, with a growing number of primary urgent and specialty care locations across Southern California.
Salary
The estimated annual salary for this role is around $65,000 - $75,000, depending on experience and qualifications.
Job Description
Provide exceptional patient relations, accurate telephone communication, appointment scheduling, patient registration, payment, and co-payment collection.
Responsibilities
- Provides outstanding customer service through successful call intake, prioritization, and resolution.
- Greet patients, assist with resolving issues, and check-in/out patients.
- Collect co-payments, reconcile payments, and verify patient demographic and insurance data accuracy.
- Schedule appointments, complete patient registration, collect payments, and provide top-notch patient service.
- Assist with managing physician schedules and identify opportunities for improvement.
- Process and track referrals and authorizations for various insurance types.
- Manage patient care flow, monitor CS-Link message pools, and standard work.
Qualifications
- High school diploma or equivalent required; two years of experience as a Patient Service Rep in an outpatient medical office setting preferred.
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