Comprehensive Patient Care Advocate

7 days ago


Beverly Hills, California, United States Beverly Hills Oncology Me Full time
Overview
Beverly Hills Oncology Me is a leading comprehensive cancer treatment center in Los Angeles, dedicated to delivering exceptional and personalized care to patients. Our state-of-the-art facility provides cutting-edge medical treatment, advanced diagnostic technologies, and a soothing environment for healing.

About the Position
We are seeking a highly skilled Patient Care Coordinator to join our team. This role will be responsible for providing exceptional patient care, coordinating internal appointments, verifying insurance, and managing daily clinic schedules. The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
- Provide receptionist services, including greeting patients, answering phones, and directing calls
- Plan, organize, direct, and schedule patient internal appointments based on orders
- Coordinate and track external referrals
- Verify insurance and enter information into EMR
- Collect payments
- Request authorizations
- Coordinate obtaining and sending medical records requested
- Monitor daily clinic schedules in accordance with scheduling protocols
- Provide strong alliance and act as a liaison with all medical staff (including physicians) and all ancillary departments of Beverly Hills Oncology Me

Requirements
- High school diploma required, Associate or Bachelor's degree highly preferred
- Minimum of two years of patient front office and/or billing experience and knowledge of insurance verification/authorization process required
- Exposure in an oncology setting is required, imaging/radiology experience is also helpful
- Excellent computer skills and EMR knowledge

Benefits
- Competitive salary range: $60,000 - $80,000 per year, depending on experience
- Health, dental, and vision insurance
- 401(k)
- FSA
- Company-sponsored life insurance
- Voluntary supplemental life insurance
- Voluntary short-term/long-term disability options
- Flex PTO & paid holidays
- Employee recognition programs
- Team building events & employee appreciation lunches
- Referral bonus programs
- Job training, professional development, & continued education

What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
- Comprehensive benefits package

Location
Beverly Hills Oncology Me is located in Los Angeles, California, and offers a unique blend of cutting-edge medical treatment and compassionate care.
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