Technical Support Specialist

3 days ago


Mount Laurel, New Jersey, United States LT Security Inc. Full time
Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.

Key Responsibilities:

  • Maintain in-depth knowledge of our complete line of products and services
  • Stay up-to-date with the latest technology advancements in video surveillance
  • Deliver exceptional customer service through phone, email, and in-person interactions
  • Collaborate with internal teams to resolve customer issues efficiently
  • Test and evaluate new products to ensure high-quality standards
  • Develop and deliver product training sessions for sales and customer teams

Requirements:

  • 1+ Years of experience in technical support or related fields
  • Industry-recognized certifications such as CompTIA A+ are a plus
  • Bachelor's degree in Computer Science, Physics, IT/Network, Engineering, or related field

Salary Estimate: $60,000 - $80,000 per year, depending on location and experience

About LT Security Inc.:

We are a leading provider of digital video surveillance solutions, serving security professionals, installers, system integrators, consulting firms, and resellers nationwide.



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