Event Service Coordinator
7 days ago
Job Summary
We are seeking a highly skilled and detail-oriented Banquet Houseperson to join our team at Loews Hotels. As a Banquet Houseperson, you will be responsible for ensuring the highest level of service and quality in our meeting and event spaces.
Key Responsibilities
- Meeting Room Preparation
- Review event orders and assignment sheets to determine function requirements
- Ensure that all cleaning duties are completed, including doors, door frames, walls, air walls, and assigned areas
- Conduct thorough cleaning inspections of each meeting room and assigned area
- Equipment Maintenance
- Maintain cleanliness and excellent condition of equipment and surrounding work areas
- Ensure that all equipment is kept in clean working condition
- Guest Service
- Communicate promptly with guests regarding their requests and needs
- Assure that all guest requests are fulfilled in a timely and professional manner
- Inventory Management
- Assure that inventory is kept and report any losses to supervisors or managers
- Communication
- Report any and all guest request changes to the Banquet Manager or Conference Coordinators
Requirements
- Exceptional guest service skills
- Ability to stand, stoop, bend, and lift items weighing up to 100 pounds repetitively during entire shift
- Ability to push, pull, or otherwise move portable table/chair cart units from storage area to function rooms
- Ability to work flexible schedule, including weekends and holidays
- Ability to stand for long periods of time
Education and Experience
- High School diploma or equivalent
- One+ years of experience as a Set Houseman in a high-volume, upscale hotel
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