Desktop Support Specialist

2 days ago


Lombard, Illinois, United States Pyramid Consulting, Inc Full time
Job Description

Job Title: Desktop Support Technician

Job Type: Contract

Location: Lombard, IL

Job Description:

We are seeking a skilled Desktop Support Technician to join our team at Pyramid Consulting, Inc. as a contract employee. The successful candidate will provide technical support for our clients' desktop computers, printers, and other IT equipment.

Key Responsibilities:

  • Provide technical support for desktop computers, printers, and other IT equipment
  • Troubleshoot and resolve technical issues in a timely manner
  • Install and configure new hardware and software
  • Perform routine maintenance tasks to ensure optimal system performance
  • Communicate effectively with clients and internal stakeholders to resolve technical issues
  • Work collaboratively with other technical teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2+ years of experience in desktop support
  • Strong knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • A+ certification (or equivalent)
  • HP Desktop or Laptop hardware repair familiarity
  • Familiarity with ticketing systems and SLA metrics

What We Offer:

  • Competitive hourly rate
  • Opportunity to work with a leading IT industry company
  • Collaborative and dynamic work environment


  • Lombard, Illinois, United States Bowman Williams Full time

    About the Role:Bowman Williams is seeking a skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone, email, or...


  • Lombard, Illinois, United States Murtech Staffing and Solutions Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Murtech Staffing and Solutions. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients and ensuring that their IT equipment is properly functioning.Key ResponsibilitiesAssist in verifying all Conference Room...


  • Lombard, Illinois, United States Strategic Systems Full time

    Job Title: Technical Support SpecialistLocation: Strategic SystemsDuration: Contract to HireShift Timings: Monday through Friday 8am to 5pmPay Rate: $25/hr on W2Job DescriptionThe role is specifically requested for and contracted by the C-Level Executive Admins, supporting the highest-level employees of Strategic Systems.The role is an Elevated...


  • Lombard, Illinois, United States Clearbrook Full time

    Job OverviewThe Family Support Specialist provides essential support and services to clients with intellectual and developmental disabilities, enabling them to live independently in their natural home environment.Key ResponsibilitiesDirect Support Services: Provide one-on-one assistance to clients with daily living activities, ensuring their well-being and...


  • Lombard, Illinois, United States Elite Staffing Company Full time

    Bilingual Customer Support Specialist Role Overview: We are seeking a dedicated individual for the position of Bilingual Customer Support Specialist, focusing on providing exceptional service in a medical call center environment. Key Responsibilities:Conduct initial outbound communications to patients enrolled in a study, adhering to a provided script (No...


  • Lombard, Illinois, United States Leaf Home Full time

    Location Requirement: Candidates must reside within the Greater Chicago, Illinois metropolitan area.About Leaf Home: At Leaf Home, our commitment to our customers drives everything we do. As the largest provider of home services in North America, we pride ourselves on our diverse range of award-winning products and services. Our Client Support Specialists...


  • Lombard, Illinois, United States Luneau Technology USA Inc & Subsidiary Full time

    Position Overview:Luneau Technology USA Inc & Subsidiary is seeking an Ophthalmic Clinical Support Specialist. This role is pivotal in providing comprehensive assistance and training on our advanced ophthalmic products, ensuring the highest standards of patient care. The successful candidate will possess a robust background in clinical technology and...


  • Lombard, Illinois, United States TEKsystems Full time

    Position Overview: The Customer Support Specialist is responsible for managing incoming calls with professionalism and efficiency. Utilizing a courteous tone and clear communication, the representative addresses customer inquiries related to community photo enforcement programs. This role involves documenting interactions in the RedCheck system with...


  • Lombard, Illinois, United States TEKsystems Full time

    Position Overview:As a Customer Support Specialist, you will be responsible for delivering exceptional service to our clients. Your primary duties will include:Key Responsibilities:• Responding to incoming calls promptly and professionally, utilizing effective communication skills.• Investigating and resolving customer inquiries related to photo...


  • Lombard, Illinois, United States Bel Fuse Inc. Full time

    Embark on your career as a Technical Support Specialist at Bel Fuse Inc. In this role, you will address advanced technical challenges from team members while utilizing the IT department's support ticketing system. Our IT division takes pride in its role, assisting a diverse array of internal clients and requests, all while ensuring the seamless operation and...


  • Lombard, Illinois, United States Elite Staffing Company Full time

    Bilingual Customer Support Specialist Position Overview: We are seeking a dedicated Medical Administrative Assistant and Bilingual Call Center Representative to enhance our patient engagement efforts. Key Responsibilities:Conduct initial outbound communications to patients enrolled in a study, adhering to a provided script (No Sales Involved). Manage inbound...


  • Lombard, Illinois, United States Elite Staffing Company Full time

    Bilingual Customer Support Specialist Role Overview: We are seeking a dedicated Medical Administrative Assistant/Bilingual Medical Call Center Representative to join our team. Key Responsibilities:Conduct initial outbound communications to patients enrolled in a study, adhering to a prescribed script (No Sales Involved). Manage inbound inquiries by...


  • Lombard, Illinois, United States TEKsystems Full time

    Position Overview: The role involves responding to incoming inquiries promptly and professionally, ensuring a courteous demeanor and effective communication skills. The specialist will investigate and resolve customer questions regarding community photo enforcement initiatives. Daily documentation in the RedCheck system is essential, with precise and...


  • Lombard, Illinois, United States Aqueity Full time

    Job OverviewAqueity is seeking a proficient IT Help Desk Support Analyst to manage service requests from clients requiring technical assistance. This role involves collaborating with our service delivery team to address and prioritize incoming issues across various technologies, including workstations, printers, servers, networks, and vendor-specific...


  • Lombard, Illinois, United States Aqueity Full time

    Job OverviewAqueity is seeking a proficient IT Help Desk Support Analyst to manage service requests from clients in need of IT assistance. This role involves collaborating with our service delivery team to address and prioritize incoming technical issues across various technologies, including workstations, printers, servers, networks, and vendor-specific...


  • Lombard, Illinois, United States Aqueity Full time

    Job OverviewAqueity is seeking a proficient IT Help Desk Support Analyst to manage service requests from clients requiring IT assistance. This role involves collaborating with our service delivery team to address and prioritize incoming technical issues across various technologies, including workstations, printers, servers, networks, and vendor-specific...


  • Lombard, Illinois, United States Platinum Care Group Full time

    Position OverviewWe are seeking a dedicated Companion who possesses experience in supporting individuals with Traumatic Brain Injury. Your role will be pivotal in enhancing the quality of life for our clients.Key ResponsibilitiesAssist clients with their daily routines and activities.Support prescribed physical therapy regimens to promote recovery.Encourage...


  • Lombard, Illinois, United States Platinum Care Group Full time

    Position OverviewWe are seeking a dedicated Active Lifestyle Companion with a background in supporting individuals with Traumatic Brain Injury. Our mission is to empower our clients to improve their quality of life by providing assistance with everyday tasks and facilitating their prescribed rehabilitation exercises.Key ResponsibilitiesAssist clients in...


  • Lombard, Illinois, United States Platinum Care Group Full time

    Position OverviewWe are seeking a dedicated Companion who possesses experience in supporting individuals with Traumatic Brain Injury. The primary objective is to enhance the quality of life for our clients by providing assistance with daily tasks and facilitating their prescribed rehabilitation exercises.Key ResponsibilitiesAssist clients in their daily...


  • Lombard, Illinois, United States Cetera Financial Group Full time

    Position Overview:This role is designed to assist Financial Advisors (Registered Representatives) in managing their daily investment operations while improving the overall customer service experience.Key Responsibilities:- Serve as a key point of contact between registered representatives and their clients.- Manage phone communications, schedule client...