Store Manager

5 days ago


Lakeland, Florida, United States Nick & Moes Full time
About the Role

We are seeking a highly motivated and experienced Retail Operations Manager to oversee the daily operations of our busy C-store gas station. As a critical member of our management team, you will play a pivotal role in upholding the high standards of service and quality associated with Nick & Moes.

Key Responsibilities
  • Store Operations: Oversee all aspects of store operations, including sales, inventory management, and customer service.
  • Team Leadership: Recruit, train, and supervise store staff, ensuring high professionalism and customer service.
  • Inventory Management: Monitor and maintain inventory levels, ordering products as needed to meet customer demand.
  • Compliance: Ensure compliance with company policies and procedures and local, state, and federal regulations.
  • Cash Handling: Manage cash handling procedures and ensure accuracy in cash register transactions.
  • Marketing: Implement marketing and promotional activities to drive sales and increase store visibility.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves and performing regular cleaning tasks.
  • Performance Analysis: Analyze store performance metrics and develop strategies to improve sales and profitability.
  • Customer Service: Handle customer inquiries, complaints, and feedback promptly and professionally.
  • Team Culture: Foster a positive work culture that promotes teamwork, accountability, and excellence.
Requirements
  • Experience: Previous experience in retail management, preferably in the convenience store or gas station industry.
  • Leadership Skills: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication skills, both verbal and written.
  • Organizational Skills: Detail-oriented with strong organizational and problem-solving abilities.
  • Technical Skills: Proficient in Microsoft Office and POS systems.
  • Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Regulatory Knowledge: Knowledge of local, state, and federal regulations related to selling tobacco, alcohol, and gasoline is a plus.
  • Education: High school diploma or equivalent; additional education or training in business management is preferred.
Benefits
  • Competitive Salary: Competitive salary commensurate with experience.
  • Comprehensive Benefits: Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for Advancement: Opportunities for advancement and professional development.
  • Employee Discounts: Employee discounts on store merchandise and fuel purchases.
  • Supportive Work Environment: A supportive work environment with a focus on teamwork and employee well-being.

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