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Store Operations Manager

2 months ago

Lakeland, Florida, United States Pilot Company Full time
Company Overview

Pilot Company is a leading network of travel centers with a strong presence in the industry. With over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces, we are a major player in the market.

Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins. We also have a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Our company was founded in 1958 by Jim A. Haslam II and is currently led by CEO Adam Wright. We are committed to our founding values, people-first culture, and giving back to the community.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment.

Job Responsibilities
  • Ensure that travel centers and plazas are well-stocked and organized.
  • Deliver fast and friendly service to all guests.
  • Assist guests with their needs in a timely manner.
  • Manage vendor and inventory flow.
  • Merchandise promotions and value items to increase sales.
  • Analyze and understand information from key reports to increase sales.
Key Qualifications
  • Excellent guest service skills and ability to maintain a guest-focused culture.
  • Ability to organize and stock shelves.
  • Ability to use computers and other equipment as needed.
  • Ability to work as part of a team.
Preferred Qualifications
  • Experience in retail or a similar position.
  • Ability to work a flexible schedule of nights, days, weekends, and holidays.
Benefits
  • Fuel Discount.
  • Nation-wide Medical Plan/Dental/Vision.
  • 401(k).
  • Flexible Spending Accounts.
  • Adoption Assistance.
  • Tuition Reimbursement.
  • Flexible Schedule.
  • Weekly Pay.