Customer Service Representative
21 hours ago
Rose International is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Service: Provide prompt and efficient service to internal customers, responding to their inquiries and resolving issues in a timely manner.
- Communication: Coordinate communication between contract holders, producers, and internal client departments to ensure seamless service delivery.
- Record Keeping: Prepare and maintain accurate records, including employee communications, client administrative guides, and plan information.
- Request Processing: Review and approve requests for deposits and contract changes, requesting additional information when necessary.
- Management Reporting: Compile management information, such as contract and sold case activity, as needed by internal management.
- Business Processing: Approve and process business in accordance with government regulations, contract provisions, and internal procedures and controls.
- Quality Service: Provide quality customer service by demonstrating an understanding of customer needs and emphasizing timely responses.
- Error Research: Research and correct errors, identifying situations that require exception processing and seeking alternatives from more experienced personnel.
- Experience: Four years of work experience, with undergraduate studies preferred.
- Knowledge: General office practices, customer service, and office equipment, as well as information systems and insurance/financial services industry practices.
- Skills: Ability to prioritize own work, effective written and oral communication skills, decision-making skills, and problem-solving techniques.
Bachelor's Degree highly desirable.
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Customer Service Representative
5 days ago
Grandview Heights, Ohio, United States Rose International Full timeJob SummaryWe are seeking a highly skilled and customer-focused Representative to join our team at Rose International. As a Representative, you will provide exceptional service to our customers, ensuring timely and efficient resolution of their inquiries and issues.Key ResponsibilitiesProcess Business Requests: Ensure compliance with government regulations,...
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Customer Service Representative
21 hours ago
Grandview Heights, Ohio, United States Rose International Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Rose International. As a key member of our Annuities Group, you will be responsible for providing exceptional customer service to our clients, partners, and members.Key ResponsibilitiesCustomer Service: Respond to incoming calls from investment...
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Customer Service Representative
6 days ago
Warrensville Heights, Ohio, United States CarMax Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers throughout their experience with CarMax. You will guide customers through the sales process, assist with appraisals, conduct vehicle assessments, and ensure a seamless and positive buying and selling experience.Key...
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Customer Service Representative
4 days ago
Warrensville Heights, Ohio, United States Circle K Full timeAbout Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...
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Customer Service Representative
5 days ago
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Customer Service Representative
2 weeks ago
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Customer Service Representative
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Customer Service Representative
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Mayfield Heights, Ohio, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our storage facilities.Key...
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Customer Service Representative
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Highland Heights, Ohio, United States Hy-Tek Full timeJob Summary:The Customer Service Representative will play a critical role in delivering exceptional customer experiences for Hy-Tek's clients. This position requires strong communication and problem-solving skills to resolve customer issues in a timely and professional manner.Key Responsibilities:Provide world-class customer service to clients via phone,...
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Customer Service Representative
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Customer Service Representative
2 weeks ago
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Solutions Center Representative
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Customer Service Representative II
1 week ago
Middleburg Heights, Ohio, United States Andersen Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative II. In this role, you will be responsible for providing exceptional customer service, processing orders, and ensuring a seamless experience for our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries,...
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Customer Service Representative
5 days ago
Broadview Heights, Ohio, United States Jani-King of Cleveland Full timeAbout Jani-King of ClevelandJani-King of Cleveland is a leading commercial cleaning company, proudly serving the Northeast Ohio market. With over 30 years of experience, we have established ourselves as a trusted partner for businesses seeking reliable and high-quality cleaning services.Job DescriptionJob Title: Customer Service Representative - Northeast...
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Grandview Heights, Ohio, United States Rose International Full timeAbout the RoleWe are seeking a highly skilled and experienced Bilingual Annuity Solutions Center Representative to join our team at Rose International. As a key member of our Solutions Center, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service and Support: Respond to...
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Customer Service Representative
6 days ago
Huber Heights, Ohio, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist at Wal-Mart Stores, Inc. This role is a critical part of our store operations, and we are looking for someone who can provide exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent...
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Client Services Specialist
2 weeks ago
Grandview Heights, Ohio, United States Rose International Full timeRequired Education:High school diploma or equivalent is mandatory.Required Experience:Minimum of one year in customer service or sales-related roles.Preferred Education:Undergraduate degree in finance, business administration, insurance, economics, or communications is desirable.Position Overview:As a representative, you will deliver exceptional service to...