Current jobs related to Customer Service Representative - Highland Heights, Ohio - Hy-Tek

  • Customer Service Representative

    1 month ago

    Highland Heights, Ohio, United States Emily Montone - State Farm Agent Full time

    Job Title: Receptionist - State Farm Agent Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review...

  • Patient Service Representative

    1 month ago

    Highland Heights, Ohio, United States St. Elizabeth Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Elizabeth Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a smooth patient experience.Key ResponsibilitiesCollect and verify patient demographic and insurance...

  • Senior Customer Service Representative

    4 weeks ago

    Highland Hills, Ohio, United States US Tech Solutions Full time

    Job Title: Senior Customer Service RepresentativeJob Summary:We are seeking a highly skilled Senior Customer Service Representative to join our team at US Tech Solutions. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients, while also analyzing and resolving complex customer...

  • Customer Service Representative

    4 days ago

    Maple Heights, Ohio, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Domino's Pizza. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service.Responsibilities:Take orders and provide customer service over the phone and in...

  • Customer Service Representative

    4 days ago

    Highland, Ohio, United States Home Depot Full time

    Job Summary:As a Customer Service/Sales associate at Home Depot, you will be responsible for providing fast, friendly service to customers by actively seeking out their needs and providing assistance. You will learn about products using our tools and provide information to customers to sell an entire project. You will work in cooperation with your Department...

  • Customer Service Representative

    2 weeks ago

    Middleburg Heights, Ohio, United States DialAmerica Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our clients' customers.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    4 weeks ago

    Broadview Heights, Ohio, United States Globe Life Full time

    Customer Service RepresentativeGlobe Life is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our policyholders and sale force.Key Responsibilities:Answer incoming calls and emails from customers in a...

  • Customer Service Representative

    4 weeks ago

    Broadview Heights, Ohio, United States Audwin Rowe - State Farm Agent Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Audwin Rowe - State Farm Agent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Maple Heights, Ohio, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Maple Heights, Ohio, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeCompany DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our customers.Key Responsibilities:Take...

  • Customer Service Representative

    3 weeks ago

    Broadview Heights, Ohio, United States Globe Life Family of Companies Full time

    Customer Service RepresentativeGlobe Life is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Warrensville Heights, Ohio, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 week ago

    Broadview Heights, Ohio, United States Globe Life Family of Companies Full time

    Customer Service RepresentativeGlobe Life is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their issues in a timely and professional...

  • Customer Service Representative

    7 days ago

    Grandview Heights, Ohio, United States Giant Eagle Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Giant Eagle. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and safe store environment.ResponsibilitiesProvide exceptional customer service by greeting customers, answering...

  • Customer Service Representative

    4 weeks ago

    Broadview Heights, Ohio, United States Globe Life Inc. Full time

    Customer Service RepresentativeGlobe Life Inc. is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our policyholders, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Warrensville Heights, Ohio, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    1 month ago

    Maple Heights, Ohio, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    2 weeks ago

    Grandview Heights, Ohio, United States Rose International Full time

    Job Title: Customer Service RepresentativeAt Rose International, we are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Process...

  • Customer Service Representative

    2 months ago

    Warrensville Heights, Ohio, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...

  • Customer Service Representative

    2 weeks ago

    Bedford Heights, Ohio, United States Planned Parenthood of Greater Ohio Full time

    Job Title: Customer Contact Center RepresentativePlanned Parenthood of Greater Ohio is seeking a dedicated and compassionate Customer Contact Center Representative to join our team. As a key member of our contact center, you will play a vital role in providing exceptional customer service to our patients, ensuring a positive and supportive experience with...

Customer Service Representative

2 months ago

Highland Heights, Ohio, United States Hy-Tek Full time

Job Purpose:

As a valued member of the Hy-Tek team, the Client Support Representative will play a critical role in delivering exceptional customer experiences. This position involves providing timely and effective support to customers for warranty and service claims, ensuring seamless resolution of issues and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Develop and maintain strong relationships with customers, responding promptly to their inquiries and concerns.
  • Collaborate with internal teams to resolve complex issues, escalating matters as necessary to ensure timely resolution.
  • Document service activities in a clear and concise manner, providing accurate and consistent communication with customers and internal stakeholders.
  • Stay up-to-date on industry trends, technical developments, and company policies to provide expert-level support.
  • Participate in training and development programs to enhance skills and knowledge, ensuring alignment with Hy-Tek's customer service standards.
  • Contribute to the development of customer training materials, ensuring effective communication of company policies and procedures.

Requirements:

  • At least 1+ years of customer service or related experience, with a proven track record of delivering exceptional customer experiences.
  • High school diploma or GED required; Associates degree preferred.
  • Excellent verbal and interpersonal skills, with the ability to maintain favorable customer relations.
  • Demonstrated grasp of industry terminology and technical concepts.
  • Ability to work independently with minimal supervision, demonstrating a high degree of responsibility and initiative.
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Proficiency in Salesforce, with experience in customer relationship management.
  • Excellent problem-solving, judgment-making, analytical, customer service, and organizational skills.
  • Ability to manage time effectively, prioritize tasks, and adapt to changing priorities.
  • Presents a professional image to customers and vendors, embodying Hy-Tek's values and standards.

Working Conditions:

  • Sitting and/or standing for extended periods.
  • Working flexible hours, including evenings and weekends, as required.
  • Exposure to various office noises, including computer, copier, printer, and fax machine.
  • Lifting up to 75lbs without assistance.