Catering Operations Director
1 week ago
Aramark is a leading provider of food and facilities services to businesses, institutions, and events. We strive to deliver exceptional experiences that exceed our customers' expectations.
Job DescriptionThe Catering Services Director is responsible for planning and executing catering operations across multiple units or in a large account. This role requires a strong leader who can develop and implement catering solutions to meet customers' needs.
Key Responsibilities- Coordinate total catering operations, including booking events, supervising teams, developing menus, pricing, hiring, and departmental administration.
- Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations.
- Develop and implement catering solutions to meet customers' needs.
- Develop and maintain effective client and customer rapport.
- Develop and implement annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets.
- Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency.
- Implement new services to support base business growth and client retentions.
- Stay ahead of and advise clients, customers, and staff on current catering trends and products.
- Facilitate the delivery of prepared food built from banquet event orders.
- Participate in sales process and negotiations of contracts and assist clients in planning special events.
- Train and lead catering employees to ensure catering standards are followed.
- Responsible for setting and delivering sales, food, and labor targets.
- Responsible for execution of catering events of varied size and scope, including staffing and management.
- Responsible for components accounting functions, including accurate reporting of all catering-related revenue, expenses, and receivables.
- Ensure compliance with all food, occupational, and environmental safety policies.
- Requires at least 4 years of experience.
- Requires at least 1-3 years of experience in a management role.
- Previous experience in events and catering required.
- Bachelor's degree or equivalent experience required.
- Strong communication skills.
- Available to work event-based hours.
- Complete Food Handlers and Alcohol Service Certifications as required.
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