Senior Network Administrator

4 months ago

Kutztown, United States Jetson Specialty Marketing Services, Inc. Full time


Position Summary:

A Senior Network Administrator will play a crucial role in managing and maintaining the organization's network infrastructure. Responsible for designing, implementing, and overseeing network and application systems, ensuring their reliability, security, and optimal performance. This role requires a deep understanding of networking and systems, strong problem-solving skills. As part of a small team, duty’s may overlap with junior levels.  


Essential Functions:

• Design, implement, and manage the organization's local area networks (LANs), wide area networks (WANs), and other network systems.

• Evaluate and recommend network hardware and software upgrades to improve performance, security, and scalability.

• Monitor network performance and proactively address potential issues to ensure smooth operations. 

• Diagnose and resolve complex network and application-related issues.

• Implement and enforce security best practices for applications, including access controls, data encryption, and vulnerability assessments.

• Respond to escalated support tickets and incidents, ensuring timely resolution and minimizing downtime.

• Monitor network traffic patterns and bandwidth utilization to identify areas for optimization and capacity planning.

• Develop and maintain robust backup and disaster recovery plans for critical applications and data.

• Courteously obtain and convey concise information for external and internal parties.

• Estimate and deliver upon schedules and plans.

• Comply with company policies and procedures and promote company values and culture.


Additional Responsibilities:

• Provide off-hours support.

• Performs other duties as may be assigned.



Essential:

• Proficiency with hardware and server maintenance.

• Proficiency with IT troubleshooting.

• Demonstrated ability to effectively communicate by phone, in writing, and in person.

• Demonstrated ability to achieve successful outcomes when faced with challenging situations and customers.


Beneficial:

• Proficiency with Windows and Apple servers.

• Proficiency with Cisco networks.


General:

• Highest degree of personal integrity.

• Courteous, respectful, and collaborative approach.

• Personal initiative and resourcefulness. 

• Top quality standards for own work.

• Solid verbal and written communication skills.

• Ability to adapt easily to rapidly growing operations.



 


• Bachelor’s degree in Computer Science related technical discipline or equivalent experience.

• Five or more years of professional networking experience.


 


Reports To:

Director of IT

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