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Front Desk Representative

1 month ago

Arlington, Virginia, United States Remington Full time
Job Title: Front Desk Agent

We are seeking a highly motivated and organized Front Desk Agent to join our team at the Holiday Inn Arlington at Ballston. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Check guests in and out of the hotel, ensuring accuracy and efficiency
  • Manage cash handling, including receiving payments and making change
  • Process reservations and cancellations, as well as handle special requests
  • Have a working knowledge of hotel rates, discounts, and procedures
  • Work effectively as part of a team to provide excellent guest experiences
Requirements:
  • High work ethic and self-initiative
  • Ability to work varying schedules, including nights, weekends, and holidays
  • Excellent communication and interpersonal skills
About Us:

The Holiday Inn Arlington at Ballston is a 100% non-smoking hotel located in the vibrant urban neighborhood of Ballston, near all of the popular DC area attractions. Our hotel features comfortable rooms, free high-speed Internet access, an area shuttle, 5,000 square feet of meeting space, a 24-hour Fitness Center, and a seasonal outdoor pool.