Front Desk Associate

4 weeks ago


Arlington, Virginia, United States Gastroenterology Center of Norhern Virginia Ltd Full time
Job Description

We are seeking a dedicated and customer-focused Front Desk Associate to join our team at the Gastroenterology Center of Northern Virginia Ltd. The Front Desk Associate will be the first point of contact for patients and visitors, providing outstanding customer service and administrative support.

Responsibilities
  • Greet patients and visitors in a courteous and professional manner.
  • Schedule appointments and manage the appointment calendar efficiently.
  • Answer phone calls and direct inquiries to the appropriate department.
  • Verify patient information and insurance coverage.
  • Collect payments and process insurance claims.
  • Maintain cleanliness and organization of the front desk area.
Qualifications
  • Previous experience in a medical office or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in computer systems and software, including electronic medical records (EMR) systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Knowledge of medical terminology is a plus.
Benefits
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and career advancement.
  • Positive and collaborative work environment.

If you are passionate about providing exceptional patient care and are interested in this opportunity, please submit your resume and cover letter to the hiring manager. We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.


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