Front Desk Associate

4 days ago


Arlington, Virginia, United States Hilton Arlington & Towers Full time
Job Summary

As a Front Desk Agent at the Hilton Arlington, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

  • Registering guests and handling room assignments
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handling guest inquiries and resolving any issues that may arise
  • Working closely with the hotel team to ensure seamless operations and excellent guest satisfaction
Responsibilities

Some of your key responsibilities will include:

  • Greeting and welcoming guests in a friendly and professional manner
  • Managing the front desk operations, including check-in, check-out, and room assignments
  • Handling guest requests and resolving any issues that may arise
  • Working closely with the hotel team to ensure seamless operations and excellent guest satisfaction
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous experience in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic knowledge of hotel operations and procedures
What We Offer

As a Front Desk Agent at the Hilton Arlington, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring a smooth stay experience. You will be part of a team that is dedicated to delivering excellent service and exceeding guest expectations.

We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.


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