Client Services Representative
1 week ago
Job Summary:
We are seeking a highly skilled and detail-oriented Client Services Representative to join our team at PrideStaff. As a Client Services Representative, you will be responsible for providing exceptional customer service to clients, policyholders, and healthcare providers.
Key Responsibilities:
- Collaborate with clients, policyholders, and healthcare providers to resolve medical cases and provide referrals to clinics and hospitals.
- Ensure timely and accurate responses to client inquiries and provide updates on claim status.
- Develop and maintain effective relationships with colleagues and network partners.
- Review and resolve medical cases in cooperation with other team members and network partners.
Requirements:
- 1+ years of experience processing medical, dental, prescription, or mental health claims is a plus.
- Must have 1+ years of customer service experience doing business-to-business customer service or experience in a medical office, healthcare, call center, or office setting analyzing and solving customer problems and billing issues.
- Familiarity with computer and Windows PC applications, including the ability to navigate and learn new and complex computer system applications.
- Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
- Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
- Flexible and able to work in a fast-paced and developing environment.
- Thrives in an environment working independently, but also collaboratively.
- Professional phone skills required.
-
Client Services Representative
4 weeks ago
Lake Forest, California, United States PrideStaff Full timeJob SummaryPrideStaff is seeking a highly skilled Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to clients, policyholders, and healthcare providers.Key Responsibilities:Collaborate with clients, policyholders, and healthcare providers to resolve medical...
-
Client Service Representative
1 month ago
Lake Forest, California, United States OSG Full timeJob DescriptionJob Summary:OSG is a leading provider of customer engagement and payment solutions. We are seeking a talented individual for our Client Care Representative role to support and facilitate our growth and expansion of services.Key Responsibilities:Support clients with daily requests and complex projects.Assist with routing and assigning incoming...
-
Client Service Representative
3 weeks ago
Lake Forest, California, United States Banfield Pet Hospital Full timeJob SummaryThe Client Service Coordinator is a vital role at Banfield Pet Hospital, responsible for driving the flow of clients and pets through the hospital, maximizing productivity, and ensuring exceptional client care.Key ResponsibilitiesRecruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client...
-
Client Care Representative
1 week ago
Lake Forest, California, United States OSG Inc Full timeJob Title: Client Care RepresentativeOSG Inc is seeking a talented individual to join our team as a Client Care Representative. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Support clients with daily requests and complex projectsAssist with routing...
-
Client Care Representative
7 days ago
Lake Forest, California, United States OSG Full timeJob Title: Client Care RepresentativeAt OSG, we are seeking a talented individual to join our team as a Client Care Representative. This role is responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Support clients with daily requests and complex projectsAssist with routing and...
-
Customer Service Representative
3 weeks ago
Lake Forest, California, United States Toshiba America Business Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Toshiba America Business Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide Technical Support: Respond to customer...
-
Customer Service Representative
4 weeks ago
Lake Forest, California, United States The UPS Store #0026 Full timeJob DescriptionThe UPS Store #0026 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service to our valued clients.Key Responsibilities:Customer Service: Provide world-class customer service to all retail customers...
-
Customer Service Representative
4 days ago
Lake Forest, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Greet customers and respond to their inquiries in a...
-
Patient Service Representative
1 week ago
Lake Forest, California, United States Northwestern Memorial Healthcare Full timeJob Title: Patient Service RepresentativeAt Northwestern Medicine, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Job SummaryThe Patient Service Representative will be responsible for checking patients in and out...
-
Customer Service Representative
2 weeks ago
Lake Forest, California, United States Pfizer Full timeAbout the RolePfizer is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide timely and accurate responses to...
-
Customer Service Representative
7 days ago
Lake Forest, California, United States Rollins Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Rollins. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide timely and effective responses to...
-
Patient Service Representative
4 days ago
Lake Forest, California, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "subtitle": "Support the service area by checking patients in and out of appointments.", "content": "The Patient Service Representative plays a vital role in ensuring a positive patient experience at Northwestern Memorial Healthcare. As a key member of our team, you will be responsible for checking patients in and...
-
Customer Service Representative
2 weeks ago
Lake Forest, California, United States Spectrum Brands Full timeJob Title: Consumer Service Representative I-1At Spectrum Brands, we are seeking a highly skilled and customer-focused Consumer Service Representative I-1 to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving their issues in a...
-
Customer Service Representative II
3 weeks ago
Lake Forest, California, United States Spectrum Brands Full timeJob SummaryThe Customer Service Representative II plays a pivotal role in driving customer satisfaction and resolving complex issues. This individual must possess strong problem-solving skills, creativity, and flexibility to develop innovative solutions. They will work closely with the team to identify areas for improvement and contribute to the creation of...
-
Customer Service Representative
4 weeks ago
Lake Forest, California, United States Domino's Franchise Full time**Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.**Key...
-
Customer Service Representative
4 weeks ago
Lake Forest, California, United States The UPS Store #0026 Full timeJob DescriptionJob Summary:The UPS Store #0026 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to all retail customers, providing accurate information on our products and services, and operating...
-
Customer Service Representative
2 weeks ago
Lake Forest, California, United States Consumers Credit Union Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Contact Center Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Lake Forest, California, United States Spectrum Brands Full time{"Job Title": "Customer Service Representative", "Job Summary": "Provide exceptional customer service and technical support to consumers through phone, email, and other communication channels.", "Responsibilities": ["Answer high-volume incoming technical support inquiries", "Offer knowledge and solutions to consumers", "Direct consumers to proper sources if...
-
Customer Service Representative
1 month ago
Lake Forest, California, United States Domino's Franchise Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...
-
Customer Service Representative
4 weeks ago
Lake Forest, California, United States The UPS Store #0026 Full timeJob DescriptionThe UPS Store #0026 is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:Deliver exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment.Provide accurate information on products, services, and...