Customer Service Representative
6 days ago
We are a leading provider of financial services, offering easy and safe installment loans and income tax preparation to our communities. With a rich history dating back to 1955, we pride ourselves on being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Job SummaryWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative - Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.
Responsibilities- Customer Service: Provide outstanding customer service both on the phone and in-person, ensuring that customers have a positive and lasting experience with our company.
- Business Development: Market for new and continued customer business, identifying opportunities to grow our customer base and increase revenue.
- Loan and Tax Preparation: Prepare and process loans and income tax returns, ensuring accuracy and efficiency in our financial services.
- Customer Service Experience: Previous experience in a customer-facing role, with a proven track record of providing exceptional customer service.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers and colleagues.
- Team Player: A team player with a positive attitude, who is able to work collaboratively with colleagues to achieve business objectives.
- Competitive Compensation: A competitive salary and bonus structure, with opportunities for growth and advancement.
- Benefits Package: A comprehensive benefits package, including medical insurance, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time.
- Training and Development: Ongoing training and development opportunities, to help you build a solid foundation and advance your career.
At Security Finance, we are committed to fostering a positive and supportive work environment, where our employees can grow and thrive. If you are a motivated and customer-centric individual, who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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