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Automotive Customer Service Representatives
2 weeks ago
Join our dynamic team at Vadenchevroletpooler as an Automotive Customer Service Representative. We are dedicated to providing exceptional service and support to our valued customers in the automotive industry.
Compensation and Benefits- Income: $50,000 to $75,000+ based on performance
- Benefits: Comprehensive health, dental, and vision insurance
- Retirement: 401(k) plan
- Time Off: Paid vacation and holidays
- Work Schedule: 5-day work week, closed on Sundays
- Employee Perks: Discounts on vehicles and services
- Career Development: Opportunities for advancement within our growing organization
As an Automotive Customer Service Representative, your primary duties will include:
- Assisting customers through the automotive repair and maintenance journey.
- Providing expert advice on service options and associated costs.
- Scheduling service appointments and managing customer inquiries.
- Monitoring vehicle status from the moment it enters the service bay until completion.
- Ensuring customer satisfaction by reviewing completed work orders and addressing any concerns.
- Maintaining a high Customer Satisfaction Index (CSI) score.
The ideal candidate will possess:
- Strong customer service, communication, and computer skills.
- A positive attitude, solid work ethic, and professional appearance.
- Basic knowledge of automotive operations is advantageous.
- A high school diploma or equivalent.
- A valid driver's license and insurance.
Vadenchevroletpooler is committed to fostering a supportive and rewarding work environment. We value our employees and invest in their success, promoting from within whenever possible. Join us to drive your career forward in the automotive service industry.
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