Customer Service Representative

5 days ago


Madison, Wisconsin, United States Brunsell Lumber Full time

Company Overview

Brunsell Lumber and Millwork is a leading provider of building materials and a top supplier to professional contractors and retail consumers. We offer a wide range of premium-quality products, including lumber, trusses, wall panels, windows, doors, decking, mouldings, stairparts, cabinetry, and custom millwork. Our company is locally owned and operated, with a highly trained and knowledgeable staff dedicated to helping our customers succeed in every stage of their projects. Our mission is to deliver exceptional service and peace-of-mind to our customers.

Job Summary

We are seeking a skilled and professional Customer Service Representative to join our team at our Madison, WI location. As a key member of our front office team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide professional conduct and appearance at all times
  • Answer and route calls through a multi-line phone system
  • Greet customers and direct them to our various service areas
  • Keep literature displays stocked and organized
  • Assist with various administrative functions, including bookkeeping and data entry
  • Perform other duties as assigned by management


What We Offer

As a market leader in the building materials industry, Brunsell Lumber & Millwork is committed to hiring and developing talented professionals. We offer our employees a competitive pay and employment package, including paid time-off (PTO), health, dental, paid holidays, and 401(k) benefits. Our company culture values teamwork, innovation, and customer satisfaction, and we are dedicated to creating a positive and supportive work environment for all our employees.

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