Digital Capture Specialist
4 days ago
Job Summary:
The Digital Capture Technician Level II will play a key role in overseeing the day-to-day responsibilities of digital capture jobs. This includes working with clients to ensure their needs are met, managing files, troubleshooting issues, and communicating job-related information to the Digital Capture Manager and Post Production Department.
Key Responsibilities:
- Provide exceptional communication with the Digital Capture Manager regarding any issues related to Splashlight services
- Ensure a smooth workflow for clients on set by managing image files and following proper file naming conventions
- Troubleshoot on-set issues and provide expert support for photographers and clients
- Assume responsibility for all equipment in the camera bag, ensuring it is in proper working order and returned in the same condition at the end of the day
- Prepare and set up camera equipment and capture stations on set
- Oversee the capture process to ensure all images are captured properly
- Notate all necessary information for the Post Production Department to further manage image delivery
- Upload files to the web and back up to central servers as needed
- Process and deliver files, contact sheets, and prints on set as necessary
- Stay up-to-date with digital equipment and systems
- Help refine and update client workflows
- Train new Digital Capture Technicians through shadow days
- Work in the Digital Equipment Department and Post Department as needed, including research and development, equipment pickup, testing, and packing
- Shoot castings, tech, and the Splashlight Photo Booth, as well as other non-revenue jobs assigned by Splashlight
Requirements:
- Bachelor's degree required
- 2+ years of digital capture experience and customer/client service
- Ability to detect and communicate advanced lighting issues
- Strong analytical and problem-solving skills
- Excellent communication skills, both verbal and written
- Demonstrated ability to juggle multiple complex projects and priorities across multiple teams of people with a meticulous attention to detail
- High comfort level working in a diverse environment
- Excellent computer skills and proficiency in Capture One Pro, Mac OSX, Adobe Photoshop
- Advanced understanding of Profoto & Broncolor lighting systems
- Proficient skills with Canon and Nikon systems and Proficient use of Phase and Hasselblad Medium format systems
- Ability to assess and refine workflows
- Understand basic retouching and demonstrate basic Photoshop skills
About Us:
Splashlight is an innovative and industry-leading visual content partner providing strategy, creative direction, and production of photography and digital video services to the largest players in the fashion and retail industry. We have helped perfect the e-commerce, catalog, and marketing content of many successful brands in America. Our current innovations include new enhancements that help clients improve the quality and performance of their visual content using advanced measurement analytics. We are headquartered in New York City.
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