Membership Experience Coordinator

5 days ago


Everett, Massachusetts, United States YMCA of Snohomish County Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Representative. As a Member Engagement Representative, you will be responsible for delivering quality service to our diverse members, guests, and program participants.

This includes responding to member and guest needs, promoting memberships and programs, and maintaining the cleanliness and organization of the Welcome Center and other areas of the facility.

**Key Responsibilities:**

  • Provide exceptional customer service to members, guests, and program participants
  • Enter sales data and process transactions accurately and efficiently
  • Maintain knowledge of YMCA policies, practices, and procedures to ensure a positive member experience
  • Assist with special events and promotions as needed

**Requirements:**

  • Minimum age 18 (21 for closing shifts)
  • Basic math skills and accuracy
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment

**Salary:** Estimated annual salary $32,000 - $42,000 based on 40 hours/week



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