Client Experience Liaison

5 days ago


Everett, Massachusetts, United States Banfield Full time

At Banfield, we are committed to delivering exceptional pet care services. We are seeking a skilled Veterinary Support Coordinator to join our team.

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  • About the Role:

The Veterinary Support Coordinator drives the flow of clients and pets through the hospital, ensuring efficient operations and maximizing productivity.

  • Main Responsibilities:

Coordinate with veterinary medical teams to ensure seamless client and pet workflow

Ensure effective communication with associates and clients to deliver exceptional service

Maintain accurate records and reports to support data-driven decision making

  • Requirements:

High school diploma or equivalent required; Associate's degree in a related field preferred

1+ years of experience in a customer-facing role or veterinary environment

Strong organizational and communication skills

  • Benefits:

Competitive salary: $45,000 - $60,000 per year, depending on experience

Comprehensive benefits package, including medical, dental, and vision coverage

Paid time off and holidays

Opportunities for professional growth and development

Recognition and rewards program

  • What We Offer:

A supportive and collaborative work environment

The opportunity to work with a leading veterinary healthcare provider

A comprehensive training program to help you succeed in your role

Access to ongoing education and professional development opportunities



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