Membership Experience Associate

5 days ago


Everett, Massachusetts, United States YMCA of Snohomish County Full time
About the Role

The Member Engagement Representative position is an exciting opportunity to join our team at the YMCA of Snohomish County. As a key member of our staff, you will be responsible for creating a welcoming and inclusive environment for our members, promoting our programs and services, and supporting the overall mission of the Y.

This role requires a strong focus on customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and enthusiastic individual who is passionate about making a difference in your community, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional service to members, guests, and program participants, ensuring a positive and engaging experience
  • Promote memberships and programs to increase revenue and engagement
  • Maintain a clean and organized facility, adhering to safety and security protocols
  • Address and resolve membership concerns in a timely and professional manner
  • Collaborate with other staff members to achieve team goals and objectives
Requirements:
  • Minimum age 18
  • Closing shifts: Minimum age 21
  • High school diploma or equivalent required; associate's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work varied shifts, including evenings and weekends
What We Offer:

We offer a competitive salary of $43,500 per year, based on experience and qualifications. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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