Customer Service Representative

2 weeks ago


Ottumwa, Iowa, United States Community 1st Credit Union Full time
Position Overview

Are you eager to engage in the realm of member support with a vibrant and service-oriented team? As a Member Service Agent, you will play a crucial role in delivering outstanding member assistance while addressing inquiries via phone. This role is integral to our operations.

EMPLOYEE BENEFITS

  • Comprehensive Medical Coverage (choose from 3 plans)
  • Dental Insurance
  • Vision Coverage
  • Life Insurance (equivalent to 3 times your salary provided by Community 1st)
  • Short-Term Disability Coverage (included)
  • Flexible Spending Account
  • Paid Sick Leave (unused balance carries over annually up to 240 hours)
  • Paid Time Off (based on tenure, with up to 40 hours of unused time rolling over each year)
  • Education Reimbursement (up to $3500 per year)
  • 401(k) Plan - Eligible employees receive a 10% company contribution, regardless of participation in the plan.
  • Employee Assistance Program (available for employees and their families)

Community 1st Credit Union is honored to be consistently recognized as one of Iowa's Top Workplaces.

A Day in the Role

As a Member Service Agent, your primary responsibilities will include assisting members with their financial inquiries, providing precise information regarding products and services, addressing questions and concerns, and fostering a positive member experience. You will have the chance to enhance your communication abilities, establish rapport with our members, and contribute to the overall effectiveness of our Member Relations Center team. Our comprehensive training program will prepare you with the necessary knowledge and tools to excel in this position, ensuring you feel confident and supported in your daily tasks.

Key Skills and Experience

To thrive as a Member Service Agent at Community 1st Credit Union, you should possess excellent communication skills, a keen attention to detail, and the ability to manage multiple tasks efficiently. Familiarity with computer systems and software applications is essential, as you will be responsible for accurately entering and maintaining member information. A customer-focused approach, strong problem-solving skills, and a commitment to providing exceptional service are vital traits that will help you succeed in our Member Relations Center. Previous experience in customer service or financial services is advantageous, but we welcome candidates who are eager to learn and grow in this rewarding role.

Join us and embark on a fulfilling career journey.


  • Client Support Agent

    2 weeks ago


    Ottumwa, Iowa, United States Community 1st Credit Union Full time

    Position OverviewAre you eager to engage in the realm of member relations with a vibrant and service-oriented team? As a Customer Service Representative, you will play a crucial role in delivering outstanding service to our members while addressing their needs over the phone.COMPENSATION AND BENEFITSHealth Insurance (multiple plans available)Dental...


  • Ottumwa, Iowa, United States Community 1st Credit Union Full time

    Job OverviewAre you eager to immerse yourself in the realm of member relations with a vibrant and service-oriented team? As a Customer Service Representative, you will play a crucial role in delivering outstanding service to our members while assisting them over the phone.COMPENSATION AND BENEFITSMedical Insurance (choose from 3 plans)Dental CoverageVision...

  • Crew Leader

    5 days ago


    Ottumwa, Iowa, United States Wright Tree Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Crew Leader to join our team at Wright Tree Service. As a key member of our vegetation management team, you will be responsible for supervising a line clearance crew and planning daily work to ensure efficient and safe operations.Key ResponsibilitiesSupervise and Direct Crew Members: Assign tasks,...


  • Ottumwa, Iowa, United States Good Samaritan Society Full time

    Job OverviewMake a Difference in Your CommunityJoin our esteemed non-profit organization dedicated to enhancing the lives of seniors through exceptional housing and services, all within a framework of quality care and Christian values.Position: Culinary Service Associate Work Schedule: Full-time, Day Shift Compensation: Starting at $22.00 per hour...


  • Ottumwa, Iowa, United States Good Samaritan Society Full time

    Join Our MissionBecome a part of our esteemed not-for-profit organization dedicated to providing exceptional housing and services to seniors, rooted in a commitment to quality care and service within a Christian framework.Facility Overview:GSS IA OttumwaPosition Details:Location: Ottumwa, IAShift: DayJob Schedule: Full-timeWeekly Hours: 40...


  • Ottumwa, Iowa, United States Good Samaritan Society Full time

    Job SummaryWe are seeking a highly skilled Environmental Services Technician to join our team at the Good Samaritan Society. As a key member of our facilities team, you will play a critical role in maintaining a safe and sanitary environment for our patients, residents, and staff.Key ResponsibilitiesEmptying waste baskets, sweeping, scrubbing, waxing, or...

  • Travel Nurse RN

    3 days ago


    Ottumwa, Iowa, United States Ardor Health Solutions Full time

    Job DetailsArdor Health Solutions is seeking a skilled travel nurse RN to fill a Progressive Care Unit position in a reputable hospital in Iowa.Job RequirementsSpecialty: Progressive Care UnitDiscipline: Registered Nurse (RN)Shift: 12 hours, nightsHours per week: 36Duration: 13 weeksStart Date: To be determinedBenefitsCompetitive pay packageMajor Medical...

  • Travel Nurse RN

    3 days ago


    Ottumwa, Iowa, United States TravelNurseSource Full time

    About The PositionTravel Nurse RN - StepdownJob DetailsLocation: United StatesJob Type: TravelerShift: Day (3x12)Certifications: ACLS/BCLS/BLSAbout the AssignmentTitan Medical Group is seeking a qualified Stepdown RN for a 13-week assignment. The ideal candidate will have a minimum of 2 years of experience and be certified in ACLS, BCLS, and BLS. The shift...

  • Travel Nurse RN

    3 days ago


    Ottumwa, Iowa, United States Ardor Health Solutions Full time

    Job Title: Travel Nurse RN - Progressive Care Unit OpportunityArdor Health Solutions is seeking a skilled Travel Nurse RN to join our team in a Progressive Care Unit setting. This is a full-time travel contract position that offers a unique opportunity to work with a dynamic team and gain valuable experience.About the JobJob Type: Travel NursingSpecialty:...


  • Ottumwa, Iowa, United States GOPIP Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Wireless Technology Sales Specialist. As a key member of our sales team, you will be responsible for selling wireless technology and providing exceptional customer service to our clients.Key ResponsibilitiesSell wireless technology and services to...


  • Ottumwa, Iowa, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide excellent...


  • Ottumwa, Iowa, United States TravelNurseSource Full time

    About the PositionWe are seeking a qualified Rehab RN to join our team at TravelNurseSource. As a travel nurse, you will have the opportunity to work in a variety of settings and locations, providing high-quality patient care and advancing your nursing skills.ResponsibilitiesProvide direct patient care to individuals with rehabilitation needsDevelop and...


  • Ottumwa, Iowa, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team. As a key member of our retail store team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer...


  • Ottumwa, Iowa, United States Permanent Placement Resources, LLC Full time

    Family Medicine Position - Ottumwa, IAPermanent Placement Resources, LLC is seeking a Board Certified/Board Eligible Family Medicine Physician to become part of a well-respected practice in Ottumwa, Iowa. The position offers a competitive base salary of $266,000 along with production and non-production incentives. Additionally, a generous $150,000 signing...

  • Community Pharmacist

    2 weeks ago


    Ottumwa, Iowa, United States Hy-Vee Full time

    Company Overview:At Hy-Vee, we recognize that our employees are our greatest asset. We are dedicated to providing exceptional service to our customers and fostering a supportive work environment.Position Title:Registered PharmacistDepartment:PharmacyEmployment Status:Non-ExemptRole Summary:The Registered Pharmacist is responsible for delivering prompt,...


  • Ottumwa, Iowa, United States VVS Full time

    Job SummaryVVS is seeking a skilled Cafeteria Team Member to join our team. As a Cafeteria Team Member, you will be responsible for performing a variety of tasks to ensure the smooth operation of our cafeteria.Key ResponsibilitiesCash Handling and Customer ServiceOperate a cash register and process customer transactionsProvide excellent customer service and...

  • Retail Sales Associate

    13 hours ago


    Ottumwa, Iowa, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum...


  • Ottumwa, Iowa, United States Sieda Full time

    Sieda Community Action is on the lookout for skilled individuals to fill the role of Counselor for Problem Gambling Support.PRE-EMPLOYMENT REQUIREMENTS:The following qualifications are essential for consideration for this role:Associate's Degree in a human services discipline with a CADC certification, orBachelor's Degree in a human services...


  • Ottumwa, Iowa, United States Domino's Pizza LLC Full time

    About the RoleWe are seeking a dedicated and hardworking Pizza Maker/Team Member to join our team at Domino's Pizza LLC. As a Pizza Maker/Team Member, you will play a vital role in ensuring the highest quality of food and customer service.Key ResponsibilitiesFood Preparation: Operate all equipment, stock ingredients, prepare product, and receive and process...


  • Ottumwa, Iowa, United States Taco John's of Iowa Full time

    Position OverviewAre you seeking a fulfilling career in the food service industry? If you thrive in dynamic environments, enjoy engaging with customers, and have a positive outlook, this opportunity may be for you. Taco John's of Iowa is currently in search of an Assistant Manager/Restaurant Manager.This role is essential in supporting the General Manager...