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Retail Sales Associate

2 months ago

Ottumwa, Iowa, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Merchandising and Inventory: Maintain a clean and organized store environment, including the sales floor, stockroom, and backroom. Ensure that merchandise is properly displayed and restocked as needed.
  • Sales and Cash Handling: Accurately ring customer purchases and process returns, as well as count change back to customers according to established operating procedures.
  • Store Recovery: Participate in store recovery efforts, including cleaning and organizing the sales floor and stockroom, as well as maintaining a safe and secure environment.
  • Teamwork and Communication: Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to remain calm and composed in a fast-paced environment.
  • Communication and Organizational Skills: Strong communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Flexibility and Adaptability: Able to work a flexible schedule, including evenings and weekends, and adapt to changing business needs.
  • Physical Demands: Capable of lifting heavy objects, with or without reasonable accommodation.
Benefits

We offer a competitive benefits package, including:

  • Associate Discount: Receive a discount on purchases made in our stores.
  • 401(k) Associate Contributions: Eligible for 401(k) associate contributions after meeting service or hours requirements.
  • Medical, Dental, and Vision Insurance: Eligible for medical, dental, and vision insurance after meeting service or hours requirements.
  • Short- and Long-Term Disability Insurance: Eligible for short- and long-term disability insurance after meeting service or hours requirements.
  • Life Insurance: Eligible for life insurance after meeting service or hours requirements.
  • Paid Holidays, Vacation, and Sick Leave: Eligible for paid holidays, vacation, and sick leave after meeting service or hours requirements.