Scheduling Manager
3 days ago
BrightStar Care JRJG Inc is seeking a highly skilled Scheduling Manager to join our team. As a key member of our operations department, you will be responsible for ensuring that all shifts are filled and schedules are communicated to caregivers, clients, and facilities.
Key Responsibilities- Shift Management: Conduct daily activities in the scheduling department to ensure that all shifts have been filled and schedules are communicated to caregivers, clients, and facilities.
- Field Staff Oversight: Oversee field staff as it relates to customer service and client interaction, motivating and inspiring teamwork at all times.
- Communication: Maintain communication with field staff and clients, solving problems quickly and effectively.
- Intake and Referral: Support intake calls for potential clients and maintain service standards, processing new client referral calls and scheduling home visits and assigning RNs.
- Scheduling and Coordination: Manage and filter incoming calls in a friendly, professional, and knowledgeable manner, prioritizing and re-prioritizing to get the job done and maintain organizational skills at all times.
- Documentation: Ensure accurate and timely documentation of all scheduling activities.
- Experience: Minimum 1 year of scheduling/staffing experience.
- Skills: Excellent communication and customer service skills, excellent team work attitude, excellent organizational skills, strong computer skills, ability to work in a fast-paced, high-volume environment, and ability to solve problems efficiently and creatively.
- Availability: Ability to be on call one weekday after work hours, one weekend a month, and two holidays a year.
- Health Insurance: Health, dental, vision, and life insurance available.
- Paid Time Off: Paid time off and holidays.
- 401(k) Plan: 401(k) plan with company match.
- Weekly Pay: Weekly pay via direct deposit.
- Continuing Education: Free continuing education opportunities.
- Supportive Work Environment: Supportive and rewarding work environment.
- Employee Recognition: Monthly employee recognition program.
- Employee Referral Bonus: Employee referral bonus program.
- Company Growth: Growing company with opportunities for development.
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